Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

January 4, 2024

Amazing app , I really love the customer service . Thank you Suki Huang

Spray Shooter
United Kingdom
10 months using the app
Edited April 24, 2024

Raymond, "Rami Wu" my Agent helping me on opening my selling shop online.
Very kind and helpful!

TechTrendy Shop
Italy
3 months using the app
November 6, 2023

very satisfied I am in contact with billy and very helpful and everything I ask I have an answer which always helps me understand top

MAGICALGIOIELLI
Italy
About 2 months using the app
June 5, 2024

CJdropshipping has been a complete game changer.
My agent Alexis Wong is a blessing! She is efficient, quick, and very understanding regarding any questions that I have.

I was surprised to figure out that CJdropshipping assigns a personal agent. This is not something you would expect from a free platform but CJdropshipping goes above and beyond, so take advantage of it!

Also, the seamless integration with my Shopify store will allow me to scale my dropshipping operations smoothly and quickly. Highly recommended for any merchant looking to streamline their dropshipping process.

Thank you so much Alexis Wong! CJdropshipping offers all these amazing features, but your desire to help me succeed, will be the reason these amazing features will get used to their full potential!

My Store
United States
March 12, 2024

Great service ! and a big thanks to my agent Ashely Wu

ICONIC Touch
France
4 months using the app
January 8, 2024

Nancy was extremely helpful and quickly to respond, I'm genuinely impressed with this customer service.

Acessory
United States
8 months using the app
February 23, 2024

Jolee was pleasant and explained how he could help me.

Platinum Hair Quality Extensions
United States
8 months using the app
December 25, 2023

CJ is extremely convenient, providing valuable assistance to cross-border store owners in achieving dropshipping and logistics during the early stages, saving a considerable amount of trouble. Highly commendable. Customer service representative July Chan is very diligent and responsible, helping me resolve numerous issues.

Piscesnet
China
About 2 months using the app
January 22, 2024

Jolie was my supportive aDear CJdropshipping Team,

I wanted to express my gratitude for Jolie's outstanding support. Her professionalism, efficiency, and dedication have truly set her apart. Jolie's expertise and commitment to customer satisfaction have greatly contributed to the success of my business. She navigates challenges with ease and provides innovative solutions. Her friendly demeanor creates a sense of trust and reliability. Thank you, Jolie, for your exceptional contributions.

Trendy Treasures
United Arab Emirates
3 months using the app
January 27, 2024

I had an amazing section with (Yana) asked a lot of questions and she answered and directed me on every thing.
More than 3 hours conversation both on CJ messenger and website chat so I am giving her 1000/1000. Thanks much YANA

GISSTHUB
United Kingdom
19 days using the app