Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

February 1, 2024

a top platform, quality work! Thanks to my agent Fanny for the work done, seriously! great people, I recommend 1000% ❤️

AFFINA BELLE
France
2 months using the app
February 19, 2024

Rami Wu answer quick and he is so helpful! thanks so much four our great work.

palmluma
Switzerland
7 months using the app
February 28, 2024

CJ offers exceptional fulfillment services with reliable and speedy shipping. Their customer service, especially Karen, is outstanding, providing dedicated agents to assist with all inquiries. I'm thoroughly pleased with the level of care and attention we've received. Navigating their system is effortless, making it the top choice among other 3PLs and fulfillment services we've tried.

Lovlie
Germany
3 months using the app
November 8, 2023

Very Happy with their service very helpful and nice

One Stop Pet Shop
Australia
8 months using the app
November 15, 2023

I started a new online business and have been using CJ dropshipping. Bruce has been very helpful and a great support to me. There are also amazing products and everything has been really smooth so far. I am in the early stages of my business but it has been a great journey so far.

BRAND IN OUT
United Kingdom
7 days using the app
November 10, 2023

Zoey was quick in getting my answer to my question. Cj is doing a great Job!

My Home Goods and Gifts
United States
6 months using the app
Edited June 12, 2024

Chandy Chen is already for a long time my agent. Chandy's dedication to customer service exceeded my expectations. Highly recommend for a reliable partnership.

Ordelo
Netherlands
6 months using the app
January 30, 2024

Great app and support. Cherry was helpful and respectful and always there to help when I needed

TrendBazaar
Saudi Arabia
2 months using the app
November 9, 2023

ZERO STARS!!! FRAUD !!! BEWARE!!!!
I ordered mid august & by mid September the package sat for over 2 weeks at the local delivery station due to “weather delay” . When I reached out to them they let me know tjay the package was lost & that they emailed the company to let them know as well. Reached out to customer support to file a dispute for my package & now it’s mid November & I’ve had to file a dispute with my bank because they’ve STOLEN MY MONEY AT THIS POINT . After even getting proof themselves that my package was lost , they refused to refund me & instead wanted me to pay them MORE MONEY to reship it from china again FOR THEIR FUCK UP . After letting them know I already reported them for fraud & disputed their charge to my bank , they blocked my Cj account completely .

Bee Stylish Boutique
United States
5 months using the app
February 12, 2024

You have helped us, so thank you, you are a very good agent. I like you .

You have helped us in so many ways, thank you yoyo ♥️

zara beauty store
India
About 2 months using the app