Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

July 11, 2023

Bin Han, great customer service agent he helps a lot and with everything you need for your store and for the products

CreativeLED
Iraq
About 2 months using the app
May 24, 2023

Good contact, responsive and good information,
The app is full and easy to use.
Five stars, I recommend !

Feel Zen
France
6 months using the app
July 9, 2023

Foy was very helpful and patient. She guided me through using the POD function. Excellent I am very happy!

ShopAvery
Australia
3 months using the app
May 24, 2023

Agent Connie Jin is really fast and doing her job good! Thanks for having a good customer service!

Mom's Treasure Box
Canada
3 months using the app
June 18, 2023

They are very responsive and I got quick answers to my questions. Especially from Agent Sita Cui!
I highly recommend using this app.

Fynda.nu
Sweden
4 months using the app
May 6, 2023

Agent Zoey did a great job helping us out. Fast reply and overall professional communication. Looking forward to working with CJ.

Ezcase
Germany
About 2 months using the app
April 22, 2024

Whalen helped me so much. very comprehensive and helpful.

Zelara
Portugal
About 1 month using the app
October 11, 2023

I love the customer service. Very good. Mango was very helpful and understanding throughout the whole process.

HomeLuexe | Discover the best in Home Improvement
United States
8 days using the app
March 9, 2024

bin sehr zurieden.

Aipotu
Germany
2 days using the app
May 8, 2023

Ken was such a big help with my product issues. Much appreciated the service and the wide product range they offer.

RAVEWAVEHANDFANS
Australia
4 months using the app