Reviews (9,681)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

Edited January 3, 2022

Customer support is amazing! I was helped by maya wang she was fast responding and sent out a new sourcing request for me.

iNovLife
United States
Almost 3 years using the app
CJDropshipping replied November 30, 2021

Thank you for your feedback! Your approval is our motivation.

August 11, 2023

Exceptional Experience with CJDropshipping App & Sourcing Agent Cherry Xu!

The CJDropshipping app is a game-changer, offering a seamless interface for order management, shipment tracking, and product customization. It's been a total time-saver, revolutionizing my dropshipping process.

Working with Cherry Xu was an absolute delight. Her attention to detail ensured top-notch quality that perfectly matched my interests. Cherry's responsiveness and dedication made the entire collaboration smooth and efficient – a true professional with a positive attitude.

Cherry Xu deserves a standing ovation, or better yet, a raise! Her exemplary work enhances the CJDropshipping experience and sets a new standard for sourcing agents.

Cover Jungle
Latvia
Almost 3 years using the app
November 15, 2020

Amazing customer support. Danny you are my super hero!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I shop gadget
United States
Almost 3 years using the app
CJDropshipping replied November 15, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 23, 2021

Très bonne application, facile d'utilisation et je suis vraiment satisfaite de mon agent Mandy Lu qui est très réactif.

Miss Caprice
France
Almost 3 years using the app
CJDropshipping replied December 23, 2021

Thank you for your feedback! Your approval is our motivation.

Edited January 5, 2022

I have been working with Soursin box for months and SO GLAD I SWITCHED TO CJ their communication is on point.

Realign Yoga
United States
Almost 3 years using the app
CJDropshipping replied March 30, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

December 22, 2020

Cassiel has been such a great agent. Incredibly helpful and very friendly, she always helps me resolve any issues I have. Connecting products to my Shopify store is very straight forward. The mobile app needs a bit of improving but everything else is great

Houseplant Accessories
Australia
Almost 3 years using the app
CJDropshipping replied December 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 27, 2023

We love working with CJ, they provide fast shipping experience.

One of the thing we love the most is their private agent, and we are speaking Lori specifically. Lori provides fast and reliable support whenever we needed it. We have been working with different company before, and Lori is one of the best support we met.

Lori not only assisting us the ordinarily task, such as scouring, checking system issue, checking inventory, etc. She also offer custom support that only few agent can offer. It makes our business very easy to operate, without us to worry about too much.

I would love to give 5 fives to CJ and Lori.

Paw Roll
Hong Kong SAR
Almost 3 years using the app
July 14, 2022

Helped me a lot and took care of me and showed me what I need really helped me thank you very much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ninja
Israel
Almost 3 years using the app
January 18, 2022

J'ai commencé a travailler avec CJ Drop et mon sourcing n'étais pas identique à leur réponse, je l'ai ai contacté sur le chat et Ada Qiu a très bien gérer ma demande, leur fonctionnement est top.

Swiss Seller
Switzerland
Almost 3 years using the app
CJDropshipping replied January 19, 2022

Thank you for your feedback! Your approval is our motivation.

Edited July 25, 2020

This app and all services provided, are amazing and very reliable. I feel more confident doing dropshipping from China to France now. Besides this, also thanks a lot to my agent Gina, who are really helpful and a real support ! I highly recommend this app !

Hibou Calin
France
Almost 3 years using the app
CJDropshipping replied July 25, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!