Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

April 26, 2021

It's great that you have 24/7 an agent available. Most of the times they are able to help me immedtiately. I recently purchased private stock the processing time is very nice, about 24-48hours.

POLARSTY
Germany
Over 1 year using the app
CJDropshipping replied April 26, 2021

Thank you for your feedback! Your approval is our motivation.

August 30, 2023

Outstanding Experience with Cj as a Supplier.
I've been using their services for over a year now, and I've witnessed a remarkable and swift evolution in their service and support. They're rapidly advancing, and their web platform is at the forefront of the industry.
The cornerstone of this successful partnership is the exceptional and unwavering support provided by my Agent, Fiona. She's incredibly prompt, ever-present, and consistently adept at finding solutions. Our business wouldn't be the same without this robust partnership. Thank you for being a vital part of our operations.

Tailorio Sport
France
6 months using the app
September 19, 2023

"I would like to express my deep appreciation for the outstanding service provided by Kribee at CJ. She has been exceptionally professional and incredibly helpful in assisting me with all matters related to the service. Her dedication and customer-centric approach can never be praised enough. Thank you for delivering exceptional customer service and contributing to our shared success.

Car jewelry
Jordan
3 months using the app
October 20, 2023

Help a lot Thx to Box Chen rlly helpful

EliteReps
Germany
10 days using the app
January 14, 2020

I love this app and customer service is great, Graven was very helpful :) I highly recommend this app if you are serious about dropshipping.

Value Deal Offers
Cyprus
Over 1 year using the app
Edited September 16, 2020

Love my agents Arya Ye
and Preda Xu
Very cool to work with them !

HYC Paris
Réunion
Over 1 year using the app
CJDropshipping replied September 16, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited August 31, 2022

More than a year in and things of course have their ups and downs but it is always dealt with. Customer service for me (Eric) has been really great. Things are always followed up, and considering time difference, he has really tried to help me even when it's sooo out of his office hours. There are so many options for fulfilment, and when I needed things to be more customised, they have been slowly implementing them. Prices are getting a bit too high, so if if CJ can be a little more competitive, it would make it a pretty perfect platform. It's quite a comprehensive platform in my opinion. Those that are very negative comments, just need to learn the limitations, struggles and pain points that the agents go through. Agents are your partners not your staff and remember mistakes can happen to us all.

The Linea Home
Netherlands
Over 1 year using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

June 13, 2020

Cjdropshipping is a good platform which saves time compared to other services. My agent, Vivian is very responsive and efficient who does not hesitate to advise you. The work is always great! Thank you for your help !

Dronevo
United States
Over 1 year using the app
CJDropshipping replied June 14, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 15, 2021

Excellent customer service. Great advice on packagin options and a very fast response. So far a perfect experience.

Smarter Kids Studio
Czechia
Over 1 year using the app
CJDropshipping replied October 18, 2021

Thank you for your feedback! your approval is our motivation.

July 21, 2021

I asked my agent Tiffany many questions and she gave me the most helpful answers.. I am happy with Service.

MammaMira
Egypt
Over 1 year using the app
CJDropshipping replied July 21, 2021

Thank you for your feedback! Your approval is our motivation.