Reviews (9,681)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

August 24, 2021

Best App for dropshipping, order processing is little late sometimes but yes haven't got single complaint until now from customers...my agent Arlen Wang is very helpful and supportive....kudos to CJdropshipping

Thecurvestory
United Kingdom
About 3 years using the app
CJDropshipping replied August 24, 2021

Thank you for your feedback! Your approval is our motivation.

November 18, 2021

Excellent customer service. The agent I worked with, Mandy Lu, was fantastic.
If you are looking to expand your business, I highly recommend CJ Dropshipping. Their customer service is excellent, and they are very reliable in all aspects.

Beryouma
France
About 3 years using the app
CJDropshipping replied November 18, 2021

Thank you for your feedback! Your approval is our motivation.

April 30, 2023

They are the best! June thank you for your support on our small business! I would suggest it or everyone!

PeePeePillow
Germany
Almost 3 years using the app
March 28, 2023

Happy with CJ. I've been working with them for more than 3 years, and I highly recommend them. My dedicated agent Diana Chen is amazing, always here to help, and very responsive.

MammaBump Germany
Australia
Almost 3 years using the app
Edited July 9, 2022

I really appreciate the designated agents. Personally, I found that Nikki Zhang and Jacob Zhao in particular, were kind, quick to respond and went above and beyond for me. They have a satisfactory service team.

TIA Trends
United States
Almost 3 years using the app
CJDropshipping replied November 17, 2021

Thank you for your feedback! Your approval is our motivation.

June 23, 2021

If there are problems then you always have a contact person. so far every problem could be solved quickly and efficiently. The employee Tiffany Zhao does a great job. Thank you!

trend-court
Germany
Almost 3 years using the app
CJDropshipping replied June 23, 2021

Thank you for your feedback! Your approval is our motivation.

Edited August 14, 2023

The customer service is fantastic! Freda is a fantastic agent and very supportive of our questions. She is quick to help in any way we can and for that, we are very appreciative! Keep up the great work Freda! =)

Home & Oasis
Canada
Almost 3 years using the app
CJDropshipping replied June 23, 2021

Thank you for your feedback! Your approval is our motivation.

April 17, 2020

Perry ha tenido mucha atencion y paciencia conmigo , se agradece mucho, a pesar del idioma hemos conseguido entendernos

Azquiero
Spain
Almost 3 years using the app
May 31, 2022

Very happy with the service of CJDropshipping.
My agent Mandy Lu has been of great help to me.
Therefore and overall I can say that I can truly rely on this platform with my e-com business.

Mamatabushi
Germany
Almost 3 years using the app
September 19, 2020

The service is amazing especially when Skye ( skype agent) helps you with every question you got! :)

Scatchyez
Israel
Almost 3 years using the app
CJDropshipping replied September 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!