Reviews (9,150)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

May 4, 2024

the best alan the best

AL ZOMORED
Libya
About 2 months using the app
March 31, 2024

The employee Suki Huang is very good in her field and responds relatively quickly!

Dekorant
Germany
7 months using the app
Edited April 28, 2024

great help from Rebeca Lin , she's amazing help from customer service

Rose 5
Australia
7 months using the app
November 27, 2023

Bring helped me alot with all the services. Great service

The Shoppable
Australia
3 months using the app
November 26, 2023

Got assistance from Violet an agent that helps communication between supplier and me and she was quick to answer my questions aswell as very clear and patient.

Thermic Threads
Namibia
About 1 month using the app
December 18, 2023

Very slow delivery. I have two customers still waiting for their items from Nov. 25, 2023. Ridiculous!!!!!!!!! My Shopify Store is going to go down with the amount of time it takes to ship and deliver to my customers. Thinking of dropping CJ for my store.

onestopomnishop
United States
3 months using the app
April 20, 2024

Merci merci pour le service. CJDropshipping est une bonne société. Merci à Suki Huang pour sa patience à me dépanner avec succès. Bravoi

OUIOUISHOP
France
28 days using the app
November 2, 2023

The supplier was so helpful Cherry Xu help so much on something a was stuck on for a while.

ShopVeluxo
United States
4 months using the app
April 26, 2024

Très satisfait du service client, le personnel s’occupe bien des commandes en temps et en heure et très respectueux

Serafinia
Belgium
27 days using the app
January 10, 2024

thank you so much for the help you've given, you've been very helpful, Alina Liu

E-ticarett
Netherlands
2 months using the app