Reviews (9,680)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

September 7, 2023

My agent Cristina, went above and beyond to find the information we required on a purchase that was made. She was very helpful and also gave extra information on ways to save money on shipping for future purchases. Great customer service from this agent!

Knit Nacks
Canada
Over 2 years using the app
July 27, 2021

Great app. Customer service is excellent. Special thanks to Skye Zhu and Sean Lu who are very helpful and very responsive. Resolved my issue with 2 hrs. Congratulations to the team.

BIBZON
India
Over 2 years using the app
CJDropshipping replied July 27, 2021

Thank you for your feedback! Your approval is our motivation.

September 12, 2023

I high recommend CJdropshipping. As I'm dropshipping products from CJS, they deliver products within 15 days. I even tried other dropshipping supplier, they are not good at it and customer support are most appreciated espectically after delivery service.

Fashion Sinners
United Kingdom
Over 2 years using the app
July 5, 2022

I have been using this service for two years, I must say that I am satisfied, the support is always fast and has always helped me. thank you

REGINA MODA | Borse & Accessori
Switzerland
Over 2 years using the app
November 7, 2021

Excellent help and support from the representative. Guided step by step with the help of the screen shots and able to resolve the issue immediately. Thanks once again!

Inspiren-Ezone
United States
Over 2 years using the app
CJDropshipping replied November 8, 2021

Thank you for your feedback! Your approval is our motivation.

December 8, 2020

If you do dropshipping then you will love CJ. It gives you all the abilities to create the endless bundle possible. You can easily mix and match each product to increase your AOV. And CJ's staff, especially Ms.Bianca is very friendly to support you along the way. The shipping time is fast too.

Maxaton
Thailand
Over 2 years using the app
CJDropshipping replied December 10, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited July 8, 2021

The service I am receiving from Crystal Feng (one of their agents) is phenomenal. Their service is really fast and I've never seen a hardworking agent for years. She has helped me grown my business!

Needsthetic
France
Over 2 years using the app
CJDropshipping replied November 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 30, 2020

Great shipping time and quality, I've been using cj for 6 months and there were hardly any problems. Reliable supplier with nice agents caring for you.

Maxtrend
Germany
Over 2 years using the app
CJDropshipping replied December 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 9, 2023

Bonnie is a very helpful person very good and quick to respond
5 star stars are few and would like more

Marirashop
Italy
Over 2 years using the app
November 2, 2021

Fast and reliable outsourcing company right now. Excellent service. June Chen has always helped out quickly. I highly recommend it

Peachy Pets
United States
Over 2 years using the app
CJDropshipping replied November 2, 2021

Thank you for your feedback! Your approval is our motivation.