Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

August 11, 2023

it is great working with Cj dropshipping , specially the agents are very heplful. And specially mr. Box Chen they help me with every small detail i wanted.

BluePearlSquare
India
About 2 months using the app
October 8, 2023

i work with Ruth, she was very nise

Humidifier Shop
United States
About 2 months using the app
April 28, 2023

Had a great customer service experience with Ruth. He was replying fast and got all my questions answered

Sweet Atmos
Greece
3 months using the app
October 3, 2023

Good support from Alan

GLOORA
Germany
5 months using the app
June 30, 2023

Great customer support. Violet from customer support was very useful in helping me with my order fulfillment.

Blessets
United Kingdom
3 months using the app
May 6, 2023

CJ customer service is very Good. Quick response. Very helpful for clients. Mr Klaus Li is a very professional person, he is my dedicated agent , answered all my questions in detail. Very helpful and cooperative… I rarely see such type of professional customer service.

Pronghorns LLC
United States
About 1 month using the app
June 12, 2023

I highly recommend this platform since the service is exemplary, I was served by Remi and I loved the follow-up she did about my requests.

My Store
Canada
About 1 month using the app
April 26, 2023

Talisa Chou helped me with all my questions. She was also very friendly during the whole conversation.

RiKoVaRo
Switzerland
3 months using the app
July 17, 2023

I just placed my first Shopify order with CJDropshipping and Cristina was very helpful! Responded quickly and was great to work with.

LSF Outdoors
United States
About 1 month using the app
September 1, 2023

The customer service is excellent,helpful, to the point
#Zoey

Gangahoria
Egypt
3 months using the app