Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

September 7, 2023

Bin Han was professional and super helpful. Thank you so much Bin!

Aroma Air Store
Australia
2 months using the app
October 28, 2023

Leah ist zuvorkommend, kompetent und schnell. Auch arbeitet sie mit Screenshots was für mich sehr hilfreich ist. Ich bin ihr sehr dankbar für ihren sehr guten Job.

SHOPEED
Switzerland
About 2 months using the app
May 17, 2023

Camilia Zhu has been a goddess and so hopeful, makes my life easy. so happy she is on my side to help me all the time

Indemandemporium
Australia
About 1 month using the app
July 26, 2023

had some concerns about connectivity issues i spoke to fionnula a customer service agent she was polite and very helpful to the concerns i had would highly reccommend cj dropshipping great customer service

beauty and beyond
Australia
3 months using the app
June 17, 2023

In a world of busy schedules and impersonal interactions, finding an agent who is both available and kind is a true blessing. Their accessibility and genuine kindness make all the difference in providing exceptional service and fostering meaningful relationships.
Thank you Alan.

bikeono-france
United Kingdom
5 months using the app
June 29, 2023

Sveta helped me flawlessly throughout the process of importing items to my store. The level of professionalism and a passionate customer service demonstrated by Sveta made the whole dropshipping process feel more easy and fun.

My Store
Romania
2 months using the app
July 4, 2023

Excellent customer service. It's the best I've ever experienced so far, great job @ Christina. I'm impressed and I highly recommend this app to everyone

D~Vivres Hypermarket
Nigeria
About 2 months using the app
August 11, 2023

Bonnie Gu helped me to recover a lost order in just few minutes. She was helpful and fast. Thank you very much!

BareBaddieLondon™
Italy
17 days using the app
September 1, 2023

The customer service is excellent,helpful, to the point
#Zoey

Gangahoria
Egypt
3 months using the app
May 3, 2023

My questions and concerns I had got answered immediately by Brian from CJ. Thank you very much. Everything looks great.

Elite K9®
Croatia
About 2 months using the app