Reviews (9,540)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

May 14, 2021

CJ is a great alternative for sourcing & selling products. Especially because you get an agent assigned from the beginning. Mine is Gina and she helps me a lot with the process. She's amazing and always there whenever I need her. Thank you & definitely recommend!

Brandoras
Cyprus
Over 3 years using the app
CJDropshipping replied May 16, 2021

Thank you for your feedback! Your approval is our motivation.

October 27, 2022

We have been working with CJ these several years. They provides us not only integrated system that easier your life, but they also assist us, they provide their best account manager to help you day in and day out, shoutout to Henry Hu. The communication has been great, super nice guy and helpful. The support is awesome. Thanks!

Evalonrealm
Hong Kong SAR
Over 3 years using the app
Edited June 14, 2022

I am very new to dropshipping business. CJ is making my life much easier and their customer service is very helpful and very quick to respond. The shipping timings are so much better. One small improvement I would suggest is to include some kind of small gift cards for customers to write their messages.

beetoddler
Sweden
Over 3 years using the app
CJDropshipping replied April 15, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

September 18, 2020

My agent is Skye is awesome. Responds very quickly, very transparent with answers and very helpful sending me new products I can sell and updates about my product. I recommend CJDropshipping

LullaLeisure
United States
Over 3 years using the app
CJDropshipping replied September 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited January 10, 2023

Customer service is very responsive. A great service in total! My agent is Lori, if I have a question she reacts very quickly and always have a solution! Highly recommend!

FOLVS
Germany
Over 3 years using the app
CJDropshipping replied April 6, 2022

Thank you for your feedback! Your approval is our motivation.

October 11, 2023

I had a great experience with Vincy from CJDropshipping as my customer service agent. She was really professional, knew a lot about their products, and was super friendly. Vincy went above and beyond to help me with my questions, making my experience very enjoyable. I'd definitely recommend her for excellent customer service.

In Balance Spirit
Canada
About 3 years using the app
Edited October 30, 2023

Alex from CJDropshipping was highly professional, knowledgeable, and friendly, delivering exceptional customer service. He went the extra mile to answer all my questions, making my experience both enjoyable and productive. I highly recommend him to others seeking the same level of service and product knowledge.

Mikstore Car Accessories
Philippines
About 3 years using the app
CJDropshipping replied August 6, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited March 1, 2022

CJDropshipping are a great source and service for dropshipping. Each agent, mine is June, is devoted to your needs and questions. Very satisfied! Thank you CJ

Jessie's Shops
Israel
About 3 years using the app
CJDropshipping replied December 27, 2021

Thank you for your feedback! Your approval is our motivation.

November 30, 2020

CJDropshipping is a really nice service ! My agent Schicharl is always available to help me, fix problems and answer my questions.

Mots Doux
France
About 3 years using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited November 2, 2021

So far I've been working with Cjdropshipping for almost half a year, their platform has many features that's helpful for dropshipping, most of the time, their fulfillment is pretty smooth, delivery times are quite good also, of course there are several times where there are issues and hiccups with the system that can cause some delays but they have support staff almost around the clock to assist. My personal agent Aria Lv had been very helpful towards me the entire time, assisting me with the backend and the issues that I faced with logistics or inventory problems, she was also very helpful when I was learning how to use the various features of the CJ app.

Rytrus
Singapore
About 3 years using the app
CJDropshipping replied July 7, 2021

Thank you for your feedback! Your approval is our motivation.