Reviews (8,981)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

May 11, 2023

Saturn Wang is the best service rep of all time! She was super helpful and solved all of my problems!

Storeist
Canada
11 months using the app
August 14, 2023

I'm thrilled with the amazing help I received from Ben at CJ Dropshipping. He not only helped me find the perfect products I was looking for, but his exceptional customer service and expertise made the entire process smooth and enjoyable. Ben's dedication to understanding my needs and recommending the right products has significantly improved my business, and I can't thank him enough for the positive impact he's had on my success. If you're in search of great products and outstanding service, Ben is the person to reach out to!

Lumaro
United States
11 months using the app
May 20, 2023

Today Leila helped me with my order fulfillment, I had some issues that needed to be fixed and she helped me through the whole process, and it was a great experience. I am very impressed and recommend her to anyone as a supplier!

Adrian
United States
11 months using the app
March 30, 2021

CJ Dropshipping has been great so far. They have a very extensive selection and are adding new products all the time. My agent Estella is very responsive, kind, and does a great job sourcing products for me. Plus, CJ does not charge a monthly fee, which is much appreciated.

Daily Revel
United States
11 months using the app
CJDropshipping replied March 30, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

October 1, 2023

Fast reliable distribution! Was given my agent Nancy when I first signed up and shes been quick to respond with the perfect answer to my question ever since. Definatly reccomend over other 3PLs

EasyLivings
United Kingdom
11 months using the app
October 31, 2023

Thanks Carman, you always present for assistance

E-shopp
France
11 months using the app
February 20, 2024

Alexis Wong is an absolute superstar when it comes to her job. She possesses an incredible depth of knowledge about dropshipping and the inner workings of CJDropshipping's platform. She guided me through every step of the process with patience and clarity, ensuring that I felt confident and informed at all times.

What sets Alexis Wong apart is her exceptional dedication to her clients. She consistently goes above and beyond to provide personalized assistance and support. Whether it's troubleshooting an issue or offering strategic advice, she's always there to help, and her responsiveness is truly impressive.

Astora
Greece
2 months using the app
Edited July 5, 2021

Great service even some improvments could be done with UX experience. Bulk orders with CJ IOSS is something you have to implement quickly ! Big thanks to Bonnie Gu who solved my problem this evening ;-)

Looqita
France
11 months using the app
CJDropshipping replied July 5, 2021

Thank you for your feedback! Your approval is our motivation.

July 16, 2020

Its a great app with great people. Levin Lin helped me with a problem I had with my client's information.

shoppinos
Guatemala
11 months using the app
CJDropshipping replied July 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited June 21, 2023

Im very pleased, i just had in inquiry and Miss Agnes Fang was super helpful, she informed she would assist me further on this particular path and next day, (as this particular process i needed isnt an immediate task), was accomplished before i even woke , great prompt service i have to say. So i have to say very much so thank you, and as recommended this service is really good.

My Store
France
11 months using the app