Reviews (9,544)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

February 22, 2021

Overall the app is user friendly. Whenever i had any problem, our agent, Skye always willing to help. She helped us promptly too

Craftve
United States
Over 2 years using the app
CJDropshipping replied February 23, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 18, 2022

Met a problem where the products are missing shipping method which I could not solve the problem, but the customer agent Billy Shi solved all the problems for me in 5 seconds. Professional.

Beautlifly
United States
Over 2 years using the app
May 19, 2023

CJdropshipping App: Seamless integration, huge product selection, smooth order management, outstanding customer support. Agent June: A true superstar, always there to help and goes above and beyond!

We Love Street
Germany
Over 2 years using the app
July 1, 2020

I have found CJ to be the most competitive service in dropshipping with so many services like a dedicated Agent
My agent Grace answers any questions I have and takes care of any issues that may arise during the ordering process, she will respond to any questions promptly and will contact as soon as she needs to
The shipping is always within the stated time.
All this excellent service is free and does not require any subscritpion

Lito b
United States
Over 2 years using the app
CJDropshipping replied July 1, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited June 27, 2023

My agent, Bianca, is always helpful and responsive. It's great to work with her. She makes my life much better and ensures that everything works smoothly.
I hope to keep on working with her in the long term!

Couch Handicrafts
Australia
Over 2 years using the app
CJDropshipping replied August 29, 2021

Thank you for your feedback! your approval is our motivation

Edited August 14, 2024

Nice and best-customized services to vendors. Reply on a timely basis. They are recommended for dropshipping. My customer representative executives are also very cooperative, especially Tommy and Rebecca.

Sociable Weaver Nest
India
Over 2 years using the app
Edited August 28, 2023

Très bonne application, c'est l'agent Bianca qui s'est occupé de moi. Très réactif, j'ai on a pu discuter facilement, j’ai été accompagné dans toute mes démarches du début à la fin de l'installation. Tout est très claire et est toujours sympa. La qualité du service est vraiment top, je recommande fortement

Acose
France
Over 2 years using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 31, 2021

Our agent Howard at CJDropshipping is of good advice, Thanks to him for his support and responsiveness

Pretty Mili
Hong Kong SAR
Over 2 years using the app
CJDropshipping replied March 31, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

March 30, 2021

I just started using CJ Dropshipping but I am quite impressed. It took a bit of time learning where things are and how to place orders properly but now I know where everything is and how to do it correctly with the help of my personal manager. I probably drove her nuts but she is so patient. The inventory is updated in real-time, they have chat agents available 24/7 and they are very helpful. I would recommend if you are thinking of using them as your Chinese agents to do so.

After Nine Months
Canada
Over 2 years using the app
CJDropshipping replied March 30, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

January 9, 2020

I love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Red Koii
United States
Over 2 years using the app