Reviews (9,545)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

Edited November 30, 2023

The greatest and best fulfillment App in Shopify! My support agent - Mango is very supportive and prompt enough to help with my order fulfillment, without all this assistance, my Q4 would not have been so successful. Thumbs up to Mango and CJ!

Meowgicians™
Malaysia
About 2 years using the app
Edited October 4, 2020

Perfect, they listen and help us quickly. The people I've had on the chat (Sylvia and Vicky) have been a great help. Recomend

Loryos
France
About 2 years using the app
CJDropshipping replied October 4, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 31, 2021

I have just use CJ app to complete my first order. The service team is great especially my agent Shirley help me all the way from order fulfillments and solving problem with package delivery. Very patience with me. Excellent service so far. Highly recommended!!

5th Basic
Canada
About 2 years using the app
CJDropshipping replied September 1, 2021

Thank you for your feedback! your approval is our motivation.

July 16, 2022

dropshipping service great, Tracy's support is also great and 24/7 available. answers my doubts and helps me without hesitation

Melyus.shop
Italy
About 2 years using the app
December 19, 2022

I spoke to Danielle and she helped me solve a small problem. She was very kind and friendly :)
She was one of the best assistants I've ever talked to.

desiredlight
Germany
About 2 years using the app
September 13, 2021

This app is very useful to start a business, you have your own agent to help you, mine is Saturn she is really helpful and she answers all of my questions, I recommend !

loomy
France
About 2 years using the app
CJDropshipping replied September 13, 2021

Thank you for your feedback! your approval is our motivation.

July 2, 2021

It's been working great. Once you have a good game plan and know what you trying to achieve CJ can help you get there. My personal agent Shicharl is very helpful and really helps to have an agent who will respond and action all concerns.

RedTag Hub
Canada
About 2 years using the app
CJDropshipping replied July 4, 2021

Thank you for your feedback! Your approval is our motivation.

Edited May 14, 2024

CJ's customers service is really fast and efficient. Thanks to Miya Huang for assisting me with any issues that I faced.

CaseDropp
Malaysia
About 2 years using the app
Edited May 16, 2024

Whalen is the best agent. He is very friendly and attentive. Anytime again. Thank you very much.

Firstyou
Switzerland
About 2 years using the app
December 31, 2020

BEST DROP SHIPPING APP TO EXIST! They give you a free agent that helps you straight off the batt. not subscription or sales quota required. The best library of products compared to competitors. CHEAP shipping, 7-15 days and DHL Shipping 3-7 days with no subscription required. My agent Khloe was incredibly helpful when ever I had a problem, She solved it on the same day, even when I hadn't made my first sale yet. Thanks Khloe for the amazing help you have given my this year in 2020! There is no better app for drop shipping then CJDropShipping. I forgot to add, they have no paid subscriptions or quotas to use any service on their website. its all free from the first day you start. They use a rewards system instead where the more you sell they offer you rewards for working with them, and none of those rewards lock you away from any Important features. Those features are all free from the beginning! I hope this review helps you decide on trying out CJ, you wont regret it. Plus its free.

ExtraPawfect
Australia
About 2 years using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!