Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

September 10, 2020

I am giving 5-stars because Howard's responses are great and helpful as always even we just acquainted a few days ago. The only downside is that the shipping/carrier are not good enough, currently, there are a lot of missing orders in transit and never delivered, there should be more carrier and accurate options for the US, Canada, GB and European country orders.

The Smart Bike Lights
France
About 3 years using the app
CJDropshipping replied September 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 6, 2020

Cj is great .it has fast shipping options and better services . But check inventory every sigle day or ask help center for the products you are selling

Grabby Loots™
United States
About 3 years using the app
CJDropshipping replied November 9, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 24, 2020

I discovered the application not long ago. So far everything is going well. They respond quickly to requests. I can chat with my agent at any time, privately on whatsapp and or skype. This is very important in a competitive environment that requires a lot of reactivity.

GOOMADI
France
About 3 years using the app
CJDropshipping replied October 25, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 10, 2021

the agents are very responsive no matter what time you sent a message. It's a good app, even though I've been running into problems i didn't have before, i still give it a 5 star because they work with me to fix it. i'll highly suggest you preorder your inventory though.

AmLux
United States
About 3 years using the app
CJDropshipping replied May 11, 2021

Thank you for your feedback! Your approval is our motivation.

Edited May 30, 2023

Great service from my rep Estella :) I have been using CJ for 3 years now and I have had a very good experience with them so far!

Bobo's House
United States
About 3 years using the app
CJDropshipping replied October 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited October 25, 2023

CJ Dropshipping is very user friendly dropshipping platform. Fionnula Wong have given me a clear, fast and informative guildlines to me for my doubts and issues I have facing. Thanks for the support!

Cheermeric
Malaysia
About 3 years using the app
CJDropshipping replied April 28, 2021

Thank you for your feedback! Your approval is our motivation.

Edited January 31, 2023

Great corporate with CJ Customer Service June on every store fulfillment, well recommended thank you

Perfect Bella Store
Malaysia
About 3 years using the app
December 30, 2020

I have been using CJ for 6 months now and it has been the best dropshipping experience ever. Very easy to use and the shipping times are the fastest you will find for Chinese products. I have been working with my CJ agent, Ming, he is always online and able to help me on any issues with orders, tracking numbers, locating packages, and any issues with logistics. I highly recommend the company and hopefully you will be able to work with an agent that is as great as Ming!

Shine
United States
About 3 years using the app
CJDropshipping replied December 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 28, 2023

Happy with CJ. I've been working with them for more than 3 years, and I highly recommend them. My dedicated agent Diana Chen is amazing, always here to help, and very responsive.

MammaBump Germany
Australia
Almost 3 years using the app
June 23, 2021

If there are problems then you always have a contact person. so far every problem could be solved quickly and efficiently. The employee Tiffany Zhao does a great job. Thank you!

trend-court
Germany
Almost 3 years using the app
CJDropshipping replied June 23, 2021

Thank you for your feedback! Your approval is our motivation.