Reviews (9,551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.
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Robert Yang did a great job guiding me through the order refund & dispute process. He communicated well and provided me with additional documentation to facilitate the process.
Vivi Zhang, has been instrumental facilitating the communication flow. This helped me get to the correct response faster. She’s available and try to help as soon as possible when we have a problem. I would like to thank her again and to her team to helping me out developing my business.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Very good support, reply fast and very effective. Tanks to Ruby Whu agent Cj who help me multiple time with short time reply, even late in the evening.
Works seamlessly. Customer service is great when required. Lori has been very helpful. But they need to keep adding more products and look into inventory tracking so customers can scale bigger.
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CJ has very good customer service. They always have agents online to answer my questions. They also provide an assigned agent to assist me. I recommend it!
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Connie Jin provided excellent service for me when consulting the chat room, she is very kind and helpful
I just started with CJ Dropshipping and the customer service is amazing already.! I am looking forward to building a relationship with CJ Dropshipping
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I work with John Tao all the time he's my personal agent and he's always on instant message for communication. He answers my questions as needed quickly and efficiently. He always knows when I need immediate help and takes care of me. I adore Jon Tao and all the employees at CJ.
Great app & company. I use CJ for products for 3 of my stores & the service has been excellent. Benson my agent is extremely helpful & has been excellent in finding solutions to ensure my businesses operate as seamlessly as possible with CJ. Highly recommended. 5*
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
My agent, Venessa D at CJ is very helpful and patient. She answered all my questions today. I highly recommend CJ!
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