Reviews (9,550)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

September 24, 2021

Love using the app. Useful for my business. Thanks Elina Hu, for your great support! She's responsive and will help.

Wine of Glass
Singapore
Almost 2 years using the app
CJDropshipping replied September 25, 2021

Thank you for your feedback! your approval is our motivation.

Edited June 28, 2021

A really helpful app and dropshipping service. A special thank to Estella, a great agent working there, very halpfull and solving very quickly all issues I could have

LotusMat ❘ Le tapis d'acupression avec fleurs de Lotus
France
Almost 2 years using the app
CJDropshipping replied April 29, 2021

Thank you for your feedback! Your approval is our motivation.

Edited February 23, 2023

Crystal Feng from CJ Dropshipping has been very helpful with my business.

She is diligent and has helped me with navigating my orders, disputes, sourcing, ordering in bulk and shipping. She is very proactive in helping me to solve all my issues before I even need to reach out to her.

Crystal goes above and beyond in her role to assist with all my requests. Thanks so much Crystal!

Maison Minimalist
Canada
Almost 2 years using the app
CJDropshipping replied April 15, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

October 20, 2020

Great platform, with fast shipping times! And a big plus is that you get a personal agent to help you any with any issues you are facing.
The platform can be a bit confusing sometimes but Bianca (my CJ agent) always responds quickly to help me out!

ActiveDim
Netherlands
Almost 2 years using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 28, 2022

CJ dropshipping is 1000 times better than Aliexpress because of faster shipping times and faster customer support. Also better quality overall!

WaveBeamPro™
United States
Almost 2 years using the app
CJDropshipping replied April 28, 2022

Thank you for your feedback! Your approval is our motivation.

Edited December 19, 2020

my customer service agent is Helen Li , she is wonderful. very patient with all my questions. , and sort out my problem fast. CJ is also an excellent platform that put drop shippers at ease.

SoulBody&Mind
Hong Kong SAR
Almost 2 years using the app
CJDropshipping replied December 20, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 28, 2021

Very great and reliable service. The agents are always happy to help with any query. Really recommend them! No problems at all so far!

Knokk Bell
United Kingdom
Almost 2 years using the app
CJDropshipping replied January 29, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 19, 2021

easy and helpful system. What work best for best is helpful agents. I would recommend you talk to your agent, check stock before making decision to dropship

OffordHealth
United States
Almost 2 years using the app
CJDropshipping replied April 19, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

June 13, 2023

Disponibilité rapide et assuré !
Je remercie l'ensemble du service client CJ et particulièrement l'agent Bonnie qui a su me dépanner en m'apportant une réponse rapide et efficace. Bravo !

Haches
France
Almost 2 years using the app
August 26, 2020

One good thing about this app is the agent, Joyce. She never fails to assist with whatever issues we have. The app is great but one thing for sure was the greatness of the one who assists us in everything. As always an app wouldn't be great and wouldn't be as successful without the people behind it and for us it was Joyce and Kelly. Thank you for always giving us a superb service!

Dealjestic
United States
Almost 2 years using the app
CJDropshipping replied August 27, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!