Reviews (9,551)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

December 21, 2022

CJDropshipping provides Dropshipping, Sourcing, POD, Video/Picture Shooting, Wholesale, White Label/Custom Packaging, Fulfillment, A 24/7 active support with very helpful personal agents (a special thank to my agent Zoey she was very patient and responsive

Capone
Morocco
Almost 2 years using the app
December 6, 2023

Lea my agent from CJ was great and very helpful and solved any issues or questions I had. Thanks!

ShopVestaro
Australia
Almost 2 years using the app
Edited October 2, 2021

I've used many times and all CS can answer my questions very patiently and help me to solve. Each time there will be one dedicated CS for me, quite a few have helped me and did a very good job, especially Mango Fu, Shaw Zhu and Lucy Liu.

Creative Jolly Toys
Hong Kong SAR
Almost 2 years using the app
CJDropshipping replied August 23, 2021

Thank you for your feedback! Your approval is our motivation.

Edited February 28, 2023

I love working with CJ! Very good customer service, logistics, and overall a great company! And they are very service-minded. I’m really happy with my private agent (Alex), and they always respond after a few minutes!

CarvenalCo
Norway
Almost 2 years using the app
CJDropshipping replied May 27, 2021

Thank you for your feedback! Your approval is our motivation.

April 8, 2020

Τhe best application for e-commerce. CJ agents are very helpful and help you a lot step by step in each of your questions.I highly recommend it!!!!!

Sprider Store
Greece
Almost 2 years using the app
Edited December 2, 2024

Updated Review for CJdropshipping

I have to say, my experience with CJdropshipping has improved a lot recently, and it’s definitely worthy of a 5-star rating. A huge part of this is thanks to my incredible agent, Sini Liu, who goes above and beyond to make sure everything runs smoothly. She understands my needs almost instantly, often without me needing to explain things twice, and even managed to get me a discount on a product recently. Her support has been outstanding and truly makes a difference.

For me personally, navigating the platform can sometimes be a bit overwhelming because of the many different options and features. While I can see how this might be perfect for some users who enjoy flexibility, it can feel a little complicated at times. That said, the team, especially Sini Liu, always steps in to guide me through, which I really appreciate.

Overall, I highly recommend CJdropshipping. Their service is professional, reliable, and well-supported by agents like Sini, who truly care about their customers. Thank you for making this process so much easier for me!

Gay Fashion Palace
United States
Almost 2 years using the app
CJDropshipping replied April 16, 2023

Thanks for your feedback.

May 23, 2022

5 Star for Sveta (Customer support) She help me with my listing and calmly wait till I done everything

FishingChill
Bulgaria
Almost 2 years using the app
Edited September 25, 2024

By far the best Supplier, Their customer support team is really good, and they're always there to help, Most of the time Dolly helps me out with little problems, She's really helpful, By far I'm having a great experience with CJ, Only one problem I faced till now is their pricing of the products, sometimes their pricing is on higher side as compare to Aliexpress or even compare to Zendrop, Other than that everything works fine.

UniCollec
India
Almost 2 years using the app
October 19, 2020

If you have any questions, they respond quickly
The service is super high.
I am happy with their service.

cosmos777
South Korea
Almost 2 years using the app
CJDropshipping replied October 19, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 16, 2023

Top Service! Always an fast reply and very helpful.
Angel helped me to solve my problem.
Thanks much!

Madame Madeleine
Switzerland
Almost 2 years using the app