Reviews (9,554)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

November 10, 2021

Excellent customer service and quick response. Martin Mao was the live consultant that served my case and helped me solve my payment issue within short period of time. He is very friendly and responsive. The products I ordered also process on the same day and dispatched out within 3 days, very efficient.

BesideWine.com
United States
Almost 2 years using the app
CJDropshipping replied November 15, 2021

Thank you for your feedback! Your approval is our motivation.

August 14, 2021

I used the app to place my first order, Thanks AriaLv. Extremely satisfied with her service. Thanks

JBAEssential's
United States
Almost 2 years using the app
CJDropshipping replied August 15, 2021

Thank you for your feedback! Your approval is our motivation.

November 3, 2022

I really like the customer service. The response was very quick and efficient. Ada Qiu helped and guided me in every way. Thank you!

Kienza
United Kingdom
Almost 2 years using the app
Edited June 13, 2023

Wonderful and fast service provided by Cherry Xu (my agent) and Ken. I had several orders with different issues, and he helped me to fix all of them asap and have the partial orders shipped immediately to the client!

Since I started to work more closely with CJ, their customer service and my personal agent (Cherry Xu), I stopped using other platforms for dropshipping.

Cherry is absolutely amazing, super responsive and so helpful with absolutely anything! She is always there to help and make sure that the information is correctly passed to different departments or suppliers. Absolutely nothing to complain! 5***** service from her!

Thank you Cerry Xu, Ken & Team!

Nocturne Paradise
Romania
Almost 2 years using the app
November 2, 2021

I got June Chen as an agent and she helped me a lot. She is always open for questions and very professional. I can highly recommend, working with her and I am very happy I got her as my agent.

Schnappzapp
Germany
Almost 2 years using the app
CJDropshipping replied November 2, 2021

Thank you for your feedback! Your approval is our motivation.

Edited July 6, 2022

My agent Alan Yang helped me with everything I needed and made my job much easier! I am very satisfied!

Aestus
Spain
Almost 2 years using the app
April 23, 2020

I am using this app for the fulfillment and shipping for my droppshipping shop, and i can only tell good things. The service is really great, if you have any question it will be answerd within 2-5 min. The Service is really helpful and always nice.

Fitless
Germany
Almost 2 years using the app
CJDropshipping replied April 23, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 23, 2023

Bruce was really helpful and he resolved my issue. He was really patient and understood all the concerns

Everything sells here1
Canada
Almost 2 years using the app
March 6, 2021

Cassiel Yui my private agent is very helpful. keep up the good work! I am very happy with her work and she is very quick with answers and solving problems

Patoom
Germany
Almost 2 years using the app
CJDropshipping replied March 7, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and help every dropshipper from start to success. Have a nice day!

December 6, 2022

Sehr professionelle Plattform. Schnelle Abwicklung und jederzeit jemand erreichbar bei fragen. Meine Agentin Skye ist sehr engagiert und jederzeit erreichbar, vielen Dank dafür Skye.

disuwo
Switzerland
Almost 2 years using the app