Reviews (9,557)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

June 9, 2022

J'ai eu un bug sur le site à l'aide de Aketa j'ai ou le résoudre, Merci pour son service, son professionalisme et sa patience .

Purhificatair™
France
Almost 2 years using the app
Edited October 28, 2024

The customer service is very knowledgeable and responsive! Whatever questions I have they are always there to answer. I work with Suki and that is one knowledgable person!!!
Rebecca and Ken and both very productive and always on time with their responses.

SMODDO
United States
Almost 2 years using the app
February 8, 2023

Customer service is prompt and very helpful. Angel helped me out and answered all my questions. I didn't experience any issue with a language barrier. Easy communication. Thanks, Angel!

Manifested Now
United States
Almost 2 years using the app
April 3, 2020

Awesome APP, processing and shipping time by CJPacket is still very fast during the coronavirus. Saved my dropshipping life, much better than Aliexpress.

CJDropshipping - Thailand
China
Almost 2 years using the app
April 25, 2023

Good customer support! Fionnula is very helpful and nice to talk to, helped me solve the problem very fast. Recommended!

JuiceFusion
Switzerland
Almost 2 years using the app
December 16, 2023

Zoey Zheng provided great service and helped me solve all my problems.

Lanjurr
China
Almost 2 years using the app
August 1, 2023

My overall experience is really good with CJ, It is beginner friendly app its also good for scaling most of the products. They have pretty good agents, I am working with an agent named June, June always helps me finding missing orders, resending damaged items, and always find where my order is. Ive been dropshipping for more than 2 years and now operating 4 stores, June assures my every order is delivered safe. Thanks June, thanks Cj Team.

Hankeen
United Kingdom
Almost 2 years using the app
November 29, 2020

CJ is the best Dropshipping app out there. Thanks to Cj as well as Agent Yuki Zhao for excelent service and and hard work.

Wandhal
United States
Almost 2 years using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 28, 2021

The app is fantastic. Have the agent Vincy and am more than happy with her. She does her job very well and responds to wishes and questions

Plugstores
Germany
Almost 2 years using the app
CJDropshipping replied April 28, 2021

Thank you for your feedback! Your approval is our motivation.

April 8, 2021

I has just started to use CJ dropshipping . However, because my understanding is still weak, I couldn't connect product, so I asked Cj , then I tried to use chat them one lady was figuring out very well. So I did not lose a chance the very first two orders! I am very satisfied with their product but also their service.

Puppy's Bobtail
Japan
Almost 2 years using the app
CJDropshipping replied April 8, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.