Reviews (9,603)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

Edited July 31, 2024

Elsa Tong has been fantastic to deal with. Well spoken and always helpful.

She helps us with sourcing products, finding new suppliers, finding the best prices, packaging and customisation, and is always on top of our disputes and tickets!

We would not be where we are as a business if it wasn't for Elsa.

Thank you Elsa for your help and patience.

Toddler Tough
Australia
About 1 year using the app
Edited May 30, 2023

CJ dropshipping ist the best platform. The quality of the products are insane and the support is very good. I have a personal agent and i can contact her every time and i get a fast answer for my questions.

simpora
Switzerland
About 1 year using the app
January 27, 2021

I like working with them, they usually ship products quite quickly and the delivery times are accurate.

FitnessCrush
United States
About 1 year using the app
CJDropshipping replied January 27, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 17, 2021

Excellent interface and customer service by every single contact thus far. Makes the whole process a lot easier!

Peau Tendue
Netherlands
About 1 year using the app
CJDropshipping replied May 17, 2021

Thank you for your feedback! Your approval is our motivation.

July 1, 2020

I recommend CJ for fast shipping and fast customer service, they always answer my questions and I hope they will keep it like this.

HomeRevel
United States
About 1 year using the app
CJDropshipping replied July 1, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 6, 2023

I Love CJ they have all types of products and fast shipping times their customer support is awesome Irene Helped me fix a issue in no time!!! I have tried many other suppliers and I can proudly say nobody beats them!!!

HearthSideHome
United States
About 1 year using the app
July 30, 2021

Excellent customer service, Danny Xiang is the best agent you can have, always available very happy with the service.

LeBoutic
United Kingdom
About 1 year using the app
CJDropshipping replied August 1, 2021

Thank you for your feedback! Your approval is our motivation.

December 21, 2020

The app is not perfect and as user-friendly compared to other platforms. But it was complemented by their superb customer support, even as a new client they won't discriminate. Special thanks to my customer relations manager Lori Wu who's been assisting me with my queries. She made the integration process much easier.

PAEGA
Philippines
About 1 year using the app
CJDropshipping replied December 22, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 28, 2020

Wonderful customer service and fast shipping. Everything is just nice. I would not hesitate to recommend.

Babyify
United States
About 1 year using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 10, 2021

I am using cj for a month and I am very satisfied. with their service. especially with my agent Sean Lu. The customer service is good and one thing that satisfies me more is the product inspection before the shipment because I have many bad experiences from my previous suppliers shipping bad quality products that you have no idea about. I recomend them!

Bloomgush
India
About 1 year using the app
CJDropshipping replied August 10, 2021

Thank you for your feedback! Your approval is our motivation.