Reviews (9,603)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

February 9, 2021

Grace Li from the customer support team was very helpful with my enquiries and also helped in sorting my issues.

Mall Of Pets
Australia
About 1 year using the app
CJDropshipping replied February 9, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited March 22, 2021

I highly recommend this service because it helped my business very much.
My agent Helen is a very professional agent with excellent-outstanding service.

Setray
Romania
About 1 year using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 28, 2021

What I can say is CJ is really awesome! I would like to say thank you to my agent William Wei, he is really helpful with his prompt reply & action. With his help, I'm able to sort out the problem I'm facing with my customers, and get it solved quickly. High recommended :)

Maru Maru Hub
United States
About 1 year using the app
CJDropshipping replied January 28, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 5, 2021

Cole from costumer service managed to help me find the right product quickly so I can process my orders!

trend-Flavour
Germany
About 1 year using the app
CJDropshipping replied March 7, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and help every dropshipper from start to success. Have a nice day!

Edited December 3, 2021

Mango Fu, bucky zhang, cristina chen, angel li, Tom, edmond jia and Saturn Wang has great customer service, basically all of their reps have really good service nd support. love this company and their products. thank you for helping my business

Kisle K
Bahamas
About 1 year using the app
CJDropshipping replied August 2, 2021

Thank you for your feedback! Your approval is our motivation.

December 19, 2023

My agent Whalen, is truly the best. I love CJ! They have amazing support, amazing products, and amazing prices. As long as they continue to work with me, I will continue to work with them.

Relivo
United States
About 1 year using the app
Edited October 28, 2021

My CJ agent Mandy Lu is the only reason why I recommend CJ Dropshipping. She has been prompt in resolving all my delivery-related queries. Makes sure that all the orders are dispatched on time. Her professionalism is a benchmark for other agents. Thank you Mandy Lu for all your efforts to help me make deliveries on time.

PETZARUS
Canada
About 1 year using the app
CJDropshipping replied August 10, 2021

Thank you for your feedback! Your approval is our motivation.

April 12, 2023

I had some questions because I wasn't clear which option had the specifics I needed, the AGENT Connie Jin took care of that and was able to make me clear within a few minutes which option was the one with the features I needed.

Many thanks for that

Elahomes
Germany
About 1 year using the app
Edited October 5, 2020

Good Customer service! Thank you Frank Shi for your patience and support.
It's a pleasure for me to use CJdropshipping. S.D

Simply ClassEy
United States
About 1 year using the app
CJDropshipping replied October 6, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 30, 2023

I experienced prompt and efficient assistance from Ms. Amy during my consultation. She aided me in obtaining the necessary information for my product quickly and effectively. Her professionalism and direct approach were greatly appreciated.

Cresselia
United States
About 1 year using the app