Reviews (9,603)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

July 18, 2023

I just started it's been a few months, I had no difficulty adapting to the application, it's very easy and you find tips that will allow you to understand better. The agents are very friendly I had a good experience with agent Ruth, they answer at any time and help you to unblock you if necessary.

Claudy Unlimited
Canada
About 1 year using the app
January 27, 2023

My agent Michell Luo is the best, she solves all of my questions regarding shipping and fulfillment.

Lumière
United States
About 1 year using the app
May 15, 2023

My agent Talisa was able to respond to my questions in a professional and timely manner. It is a pleasure to work with her.

gamescase.de
Germany
About 1 year using the app
February 23, 2023

Very satisfied with customer support representative Rebeca. Answered all my questions in a timely and efficient manner.

hydrojet.shop.daintyy
United States
About 1 year using the app
May 23, 2023

Thanks Murphy for helping me every problem!!
You are really fast in answering!!! 10/10
Murphy
Nina

EcommerceBas
Italy
About 1 year using the app
May 27, 2021

Cjdropshipping is the best logistic platform for internet commerce that exists now. Everything is already thought and perfect, they are very efficient and professional, really thank you, keep it up. And having our own agent and support is a luxury. Exceptional customer service! A big thank you to Yuki Zhao. She always help me to solve my problems as available with Skype. I am very satisfied. Very good customer service! Translated with www.DeepL.com/Translator (free version)

Novowide™
France
About 1 year using the app
CJDropshipping replied May 30, 2021

Thank you for your feedback! Your approval is our motivation.

April 19, 2021

I like the System and Application process. Thanks to the team for all the support! Appreciate your efforts.

Occasion Shopping
India
About 1 year using the app
CJDropshipping replied April 19, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

January 20, 2020

⭐⭐⭐⭐⭐ 5 Stars for sure. CJ Dropshipping offers products at very good price with plenty supplies in their inventory. The dropshipping agent Sveta Su has been very helpful and resourceful with all my dropshipping questions and concerns. Do not think twice, start dropship with CJ Dropshipping now!!

Home Goods Solutions
United States
About 1 year using the app
Edited March 1, 2024

I like the dropshipping business model is great. But with adding Google came another irritating problem and that the GTIN. Which this number should be provided by the suppliers. If this number is MPN, SKU, or UPC then the sku's should automatically be entered into both Barcode and SKU field. A small business owner cannot afford $250.00/$30.00 for each barcode to pay out to another company. We pay more for product as dropshippers, more for shipping and wait longer for delivery to customers. We pay other fees on top of shipping fees. There is a lot of product that doesn't match the actual picture shown. So we are subject to more returns or just unable to retain customers because of the low quality product. Somehow the Shopify owner ends up spending more time try to correct issues in order to list product to reach more customers.

Fru Gal Boutique
United States
About 1 year using the app
October 18, 2023

Thank you, my agent Flo, for being incredibly helpful with the issue I encountered. I changed the payment method, but forgot to cancel the orders, resulting in double charges, first through PayPal, and then with the Mastercard. As a result, I couldn't locate the transactions with PayPal anymore. My agent Flo went above and beyond to assist me, not only in resolving the payment issue but also in unlocking my account. Flo's assistance was instrumental in getting my account back on track, and I'm extremely satisfied with the support and service I received. Thank you for your outstanding assistance!

Lazyollie
Germany
About 1 year using the app