Reviews (9,603)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

December 27, 2023

Lincy Cui was a delightful experience. Her professionalism, proactive approach, effective communication, and responsiveness make her an outstanding agent. It's clear that she is dedicated to ensuring a positive customer experience, and I would highly recommend her to anyone seeking excellent customer service at CJ Dropshipping. Lincy truly goes above and beyond to provide exceptional support, and I look forward to continuing to work with her in the future.

Soelas.co
United States
About 1 year using the app
December 29, 2023

Great company to work with, so many products to choose from. My personal agent Lydia is so helpful and professional!

QuantumX Chargers
New Zealand
About 1 year using the app
April 14, 2023

Cj is the most easiest dropshipping program I've ever used. Customer service is 24 hours reachable. Winnie helps me a lot with my orders and tracking.

Fistan Fashion
United Kingdom
About 1 year using the app
August 6, 2023

I'm new to the dropshipping world, but I'm finding this app pretty easy to learn. Some of the products have confusing descriptions, but when I reach out for clarification, support is great at helping. Camilia Zhu has multiple times helped me and was so quick to answer my questions.

Chicks ‘n Giggles
United States
About 1 year using the app
March 28, 2023

The platform is excellent, and the agent provided to me is impressive and active. Highly recommends.

Reliefirst
United States
About 1 year using the app
Edited June 27, 2021

CJ is a really useful application that provides excellent service and agents that will help guide us in our businesses. They have really good customer service and agents that is always there to update us and remind us on every transactions that we make

Every Gamers Need
Philippines
About 1 year using the app
CJDropshipping replied May 30, 2021

Thank you for your feedback! Your approval is our motivation.

February 23, 2023

Donna Li(Customer Service) was very helpful in the service she provided today. I am very grateful for her effort in helping me process my order. Keep up the superb work that you do.

SC Divine
United States
About 1 year using the app
December 30, 2020

a very good, fast and efficient customer service .They are attentive and helpful . Thank you very much

NewSun
France
About 1 year using the app
CJDropshipping replied December 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 3, 2022

App is top
Sveta helped me solve the problem with all my inquiries related to fulfillment orders. Thank you

MY LITTLE LIONS
France
About 1 year using the app
January 12, 2020

Worked great! Fast shipping and good customer support. They allow you to print your logo on your packaging which is awesome for branding.

BeautiSkinCo
Canada
About 1 year using the app