Reviews (9,605)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

Edited July 25, 2021

Great app, whenever you have a problem, customer service is always there to help you, even if your appointed agent is not available someone else will step in and resolve the problem, very competent, very professional and savy. Thank You Thera, Hugo and to my appointed agent Rookie.

DeVille Canada
Canada
About 1 year using the app
CJDropshipping replied July 25, 2021

Thank you for your feedback! Your approval is our motivation.

April 27, 2023

Saturn provided impeccable customer service. Very kind and very fast. I had a problem with some orders but he fixed it for me within a few minutes. Thank you very much!

TOPPHOUSE
Italy
About 1 year using the app
May 5, 2020

Love CJ, and the customer service is awesome. Summer is very helpful and the app is very complete. recommend

BOOTY ELITE
Australia
About 1 year using the app
CJDropshipping replied May 5, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 11, 2023

Agent Gaines Guo has helped me very well!

Louvico
Netherlands
About 1 year using the app
June 23, 2023

I had some concerns with my package and I reached out to support and Ken was very helpful resolvin'

Vitaluxe Essentials
United States
About 1 year using the app
September 22, 2022

The support team is amazing, especially Connie. The app is great. good interface. Thanks and regards

Pomel
United Arab Emirates
About 1 year using the app
October 9, 2023

I had the pleasure of working with Gaines Guo as my dropshipping agent, and the experience has been nothing short of amazing! Gaines truly embodies the meaning of exceptional service and goes above and beyond to ensure a seamless and efficient dropshipping process.

From the very start, Gaines displayed unmatched professionalism and dedication. Communication was clear, timely, and always tailored to address my concerns. Gaines possesses a wealth of knowledge and expertise in the dropshipping industry, offering valuable insights and suggestions that significantly enhanced my business strategy.

One of the standout qualities of Gaines is his proactive approach. He takes the initiative to identify potential challenges and provides proactive solutions, making my experience remarkably smooth. His attention to detail and commitment to excellence truly set him apart.

Gaines Guo's level of dedication and support is unparalleled. He consistently ensured that I was updated on every step of the process, leaving no room for doubts or uncertainties. His reliability and trustworthiness have made him an invaluable asset to my business.

In summary, Gaines Guo is a true professional, a master of his craft, and an absolute pleasure to work with. I highly recommend Gaines to anyone seeking a reliable and dedicated dropshipping agent. I am immensely grateful for the exceptional service and support he provided, and I look forward to continuing our successful business partnership.

Thank you, Gaines, for your outstanding work and unwavering dedication!

PurrfectPets
Germany
About 1 year using the app
July 26, 2021

The app itself takes some getting used to but the customer service makes up for that. Lee Li is truly awesome. He patiently answers all of my questions within a few hours.

WhatNaturalsLove.com
United States
About 1 year using the app
CJDropshipping replied July 27, 2021

Thank you for your feedback! Your approval is our motivation.

June 16, 2023

Lea was a very professional personal agent from CJ that helped me navigate the site and work toward completing my project. I would recommend this site if you would like to start dropshipping or even just browsing their products in general. They provide seasonal products as well as an array of everyday products.

La Nessy
United States
About 1 year using the app
July 1, 2021

I am using this app for almost 4 months now still have no problem with services. Good shipping services and so helpful.

Airluk
Singapore
About 1 year using the app
CJDropshipping replied July 1, 2021

Thank you for your feedback! Your approval is our motivation.