Reviews (9,288)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
July 27, 2021

Great customer service. I use CJ for all my dropshipping needs and would definitely recommend them.

Chop Shop Cutlery
United States
Over 1 year using the app
CJDropshipping replied July 27, 2021

Thank you for your feedback! Your approval is our motivation.

Edited December 2, 2023

Très bonne expérience les agents de CJDropshipping. J'ai eu affaire à Miya Huang et à Arlene Nong. Service réactif et font tout leur possible pour répondre au mieux à toutes vos questions. Je recommande.

OnlyCats
France
Over 1 year using the app
Edited April 17, 2024

Great customer service support. They clarified all your questions and so cooperated.
Special thanks to Zoey. Even over WhatsApp, they have quick responses.
and for team members Cheria, and Cute for their patience and guidance. they solved all our doubts. They deserve more than 5 stars.

SNOUNOU.ONLINE
United Arab Emirates
Over 1 year using the app
July 19, 2021

I highly recommend working with agent Angelina Zheng, She's very professional and will guide you all through out your concerns! Will surely find her again next time!

ShippingRover
United States
Over 1 year using the app
CJDropshipping replied July 19, 2021

Thank you for your feedback! Your approval is our motivation.

September 11, 2023

An excellent app with very good customer support. Thanks to Linda Feng, for helping me out with my concerns!

SHAPERLUV-G
Germany
Over 1 year using the app
July 21, 2023

I would like to provide a detailed and well-deserved review for the customer support at Cj Dropshipping. Over the past few weeks, I had the pleasure of using their services, and I am absolutely delighted with the exceptional quality and efficiency provided to me by Fionnula and the entire team.

The customer support at Cj Dropshipping stands out for its excellent communication. From the very beginning, I was warmly welcomed and professionally assisted by Fionnula. She was always friendly, patient, and able to address all of my inquiries with competence. It was evident that she genuinely cared about my concerns and was committed to resolving my issues as quickly as possible.

Another aspect that makes the customer support at Cj Dropshipping outstanding is their quick response time. Whether I submitted an email inquiry or utilized the telephone support, my concerns were always promptly handled. Even during peak hours when I expected longer wait times, I was pleasantly surprised by how swiftly my requests were addressed. This demonstrates the team's high dedication and efficiency.

Furthermore, I would like to emphasize the customer support's solution-oriented approach. Regardless of the problem or inquiry I had, Fionnula and the team thoroughly examined the situation and devised creative solutions to meet my needs. They always presented various options for me to choose from, making me feel involved in the decision-making process and allowing me to find a suitable solution.

Another positive aspect is the expertise of Fionnula and her colleagues. They were all well-informed and possessed comprehensive knowledge about Cj Dropshipping's products and services. This bolstered my trust in the company and the services they offer. It was evident that the staff undergo regular training to stay up-to-date and provide the best possible support.

In conclusion, the customer support at Cj Dropshipping has delivered exemplary service. Fionnula and the entire team made me feel valued and important as a customer. Their quick response time and customer-centric approach exceeded my expectations.

I wholeheartedly recommend Cj Dropshipping's customer support and would like to express my sincere gratitude to Fionnula and the entire team for their excellent assistance. It is refreshing to experience a company that takes customer support seriously and places their customers at the forefront. I will gladly continue to use Cj Dropshipping's services and confidently recommend them to friends and colleagues. Keep up the excellent work!

richtigpraktisch
Germany
Over 1 year using the app
February 3, 2020

CJ dropshipping is a great service. You got your personal agent for your orders.
I would like to thank my agent Celia Yang, she is very helpful & kind. We are doing great business together

L'Atelier des Housses
France
Over 1 year using the app
January 8, 2020

I came across this App just before it was officially on Shopify. I have easily imported products, and their inventory is fantastic. I have not sold a product yet and still need to learn more about the app as it has quite a depth in design to promote sales. Welcome to Shopify CJD.

Petite Dragonfly
United States
Over 1 year using the app
July 18, 2023

Five stars for Robert Yang for his assistance with CJdropshipping. Thank you so much! He helped me greatly with this

Fencie
Netherlands
Over 1 year using the app
January 31, 2021

Very useful app. I have been using it for a few weeks and I have an agent (Janet Jin) that helps anytime I have any questions. Quick response and turnaround!

Kizukou.com
Canada
Over 1 year using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!