Reviews (9,089)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

September 30, 2024

Charlie zhang my CJdropshipping agent has been so helpful with every step I could always look for him if i am confused or if there is any trouble with the orders he help me out a lot

Pomegranate belladonna
India
About 1 month using the app
July 15, 2024

I've been using this app for a long time and am totally satisfied. The products and customer service are good, my agent is available to give me advice and support and answers my questions very quickly.

Cysar-Fashion
Germany
About 2 months using the app
July 4, 2024

Agents like Sita Cui make working with CJ a breeze. The customer service and support provided is exactly what you want in E-Commerce to meet the needs of your business. We feel like we have a partnership. Good Job!

OMG! Rose
United States
3 months using the app
August 24, 2024

best app use it it is batter than Auto DS And spoket really cheap price and very good support

My Store
Pakistan
22 days using the app
July 6, 2024

Have only recently started using the app, however, have been incredible impressed so far. Speed sourcing requests, competitive prices, and excellent customer service - Connie has been incredible helpful, allowing me to quickly get to grip with the capabilities of my supplier.

The Fragrant Ride
United Kingdom
3 months using the app
Edited September 11, 2024

I just began using CJDropshipping and with that came many questions. Thank you very much Agnes, Pauling, and Arina (Customer Service Team) for helping answer all of my in depth questions! I see a great future with CJDropshipping. Highly recommended!

My Store
United States
4 days using the app
July 15, 2024

I am using Cj like 2 weeks now im satisfied with the answer and the source of the problem ,
Especially i want to Thank Angel the Guy who im conected via Whatss App

PurePeak
Germany
8 months using the app
July 26, 2024

Very Good. My agent Flo helped me a lot with the communication and soucing stuff

Romantic Era
Hong Kong SAR
Over 1 year using the app
August 2, 2024

Was such a breeze working with Jolie to get my dropshipping questions answered.

Kiss Me Bliss
United States
8 months using the app
Edited July 22, 2024

CJ has great customer service. Especially Ken Yang that always is helping me with my needs in a very fast and professional way. Great as always!

My Store
Sweden
28 days using the app