Reviews (9,363)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

Edited October 9, 2024

I am very lucky to have stumbled upon Roxane Liu. I really like working with her. She is efficient, quick turn around time is excellent. I do recomment CJ Dropshipping as your platform if you are intending to start an E-commerce business. Thank you Roxane for making my day a bit easier for me ! :)

Potionary Lab
United Kingdom
About 1 year using the app
November 11, 2024

I've been working with CJ Dropshipping, and my experience has been fantastic. Their platform is user-friendly and efficient, with a wide variety of products.
What stands out, though, is their exceptional support team. I’d like to especially thank Cherry Xu, who has been incredibly responsive and understanding throughout the process.

Cherry took the time to understand my needs and provided prompt, thoughtful assistance, which made all the difference. Her professionalism and dedication truly exemplify CJ Dropshipping's commitment to customer satisfaction. Highly recommend working with them!

PuddleToes
United States
11 days using the app
November 11, 2024

Angie Li was very patient and understanding. She walked me through the processes of fulfilling shipments. Great customer service!

Poopies Minions
United States
11 days using the app
September 19, 2024

Very good service! I get replies very quickly, and they are always helpful in addressing my issues! Thank you so much!

MagnetHornet
Sweden
About 1 month using the app
September 16, 2024

I had an excellent experience with CJ Dropshipping! Doreen Zhu from the support team was incredibly helpful and went above and beyond to assist me with my concern. She was professional, friendly, and very attentive to my concerns, ensuring that my issue would be resolved promptly. I’m extremely satisfied with the service I received and will definitely continue working with CJ Dropshipping. Highly recommended!"

OMNIVAULT
Singapore
About 1 month using the app
October 27, 2024

Steph is just amazing, I never seen a customer service that give you a solution with explanation and screen shot before you even ask that question. I was having an issue with my orders syncing and asked her about 6-7 questions, the response time with screen shot was like 3 seconds for each question. I have no idea how can she be that fast and accurate. Thank you Steph!!! She is just so smart. Wish my future wife will be someone like her :D

LuneAura
United States
13 days using the app
October 13, 2024

I am very satisfied with the collaboration with CJdropshipping. My agent Bonnie is always able to help me with everything I need. I definitely recommend CJdropshipping to every dropshipper.

Enlaja
Netherlands
17 days using the app
October 9, 2024

This is a gr8 site for dropshipping and thx to Harvey and Garrisson from cj dropshipping team. You are the best.

Gemma's
South Africa
19 days using the app
November 7, 2024

It is a fantastic tool and I received help from Box Chen!

Traditional Seasons
Mexico
11 days using the app
September 8, 2024

Much thanks to Rebecca my namesake . She really helped me and answered my questions to my satisfaction

Mhercie's aesthetics
Uganda
About 2 months using the app