Reviews (8,918)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, user-friendly interface, and reliable shipping. They value the personal agents who assist with the dropshipping process, enhancing efficiency and problem resolution. The seamless integration with Shopify and a wide product selection help merchants diversify their offerings and manage their businesses effectively. New dropshippers benefit from the support and guidance provided, making e-commerce navigation easier. Merchants also commend the competitive pricing and product customization options, which help maintain healthy profit margins and meet specific business needs.

May 26, 2024

Trying to set my product prices and shipping cost together so I can offer free shipping for my products to my customers. I viewed a discrepancy in the [shipping cost & time frame] product page and in My Products tab.

Rebecca Lin took time and patience to help me understand the difference and went beyond by providing me with the shipping tool which is quite helpful to inquire about the Remote fee and additional fee I also had a query about.

I really appreciate her consistency and support,
Thank You Rebecca Lin

Design The Look

Design The Look
United States
5 months using the app
August 20, 2024

love the support, great agents. my agent Harvey is a big time safer!

Lino De Gasperi
Germany
4 months using the app
July 29, 2024

Customer service always ready to help. Thank you Alexis, Agnes and the others

Beamona
Netherlands
27 days using the app
Edited August 16, 2024

Linda has been a great agent. Linda has shown great competence and has always communicated clearly and effectively. We look forward to continuing to work with you. Thank you, Linda!

ChargeMate
Sweden
About 1 month using the app
August 19, 2024

Doreen has been very helpful with my query, provided support and answered all my questions. Excellent customer service. Thank you for your support, very much appreciate it.

Pretty Aurora
United Kingdom
4 days using the app
August 28, 2024

My favorite sourcing app. I had the pleasure of being assisted by agent July Chan. Any question or request I had was promptly dealt with. All and all CJ has made sourcing and fulfilment a breeze.

ShapelyStyle
Canada
18 days using the app
June 13, 2024

My experience with CJ has been great since starting my e-comm journey. Sveta has been awesome and always finds a way to help satisfy the shifting needs of my business. Highly recommend !

Reneweva
United States
About 2 months using the app
June 27, 2024

I am delighted to share my exceptional experience working with Aurora Huang. Aurora played a crucial role in helping us discover new products for our store. Aurora's dedication and professionalism are truly commendable. She was always available to answer our questions and provided thoughtful guidance every step of the way.

Thank you, Aurora, for your outstanding support and expertise!

AirNoz
Estonia
About 2 months using the app
Edited July 18, 2024

I just beginning my journey I don't know how to work but your customer support team continue guide me, Thanks whalen

touchydesign
India
28 days using the app
August 8, 2024

My consultation agent Lea Zhang from Cjdropshipping is very helpful and always replies back on time.

Vsolista
United States
About 2 months using the app