Reviews (9,608)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

June 18, 2021

We have used CJ Dropshipping since January. We have added products to our store and they just leave them as sold out without any warning... this service in my opinion is only for beginners to test out products, but not for scaling. Disputes take time, and you have to closely follow up on your orders if you want to see some movement. Just ok. Packaging is correct.

Holistik Bloom
Spain
7 months using the app
CJDropshipping replied June 20, 2021

Thank you for your feedback. There is the risk of short inventory regarding certain products that require replenishment, to avoid such risk for your scaling, it is recommended that you use private inventory to boost order processing.

January 9, 2023

Michell Luo is very helpful and takes the time to help me.
he is very empathetic and takes the time to help customers and is very accommodating

atamarty
Switzerland
7 months using the app
April 20, 2023

Thank you Bianca for your help! Very helpful person who answers basically every question that needs to get answered and even adds video's to help you some more!

Olympic Cheetah
Netherlands
7 months using the app
May 21, 2024

Excellent customer service, especially from Jolie - thank you!!

The Yellow Emporium
United Kingdom
About 2 months using the app
February 10, 2023

It's definitely a must have if you are doing dropshipping. A lot of great products in good price and most importantly amazing help and contact with support and agents, for example agent Turbo Wang does an amazing job and have helped me on several occasions when I had a problem. 100% recommend it.

Orologies
Poland
7 months using the app
May 13, 2024

CJDropshipping works perfectly for me. My personal assist Corry helps me with everything and responds quickly. And the CJ is free to use.

StopSnore
Finland
2 months using the app
April 11, 2024

I am so happy to work to her ! she is so friendly .totally i recommend and give her 5 star

POWER-SURGE
Cambodia
4 months using the app
July 2, 2024

My agent is extremely efficient and was able to guide me better than I expected. Thank you Zoey !

Ma boutique
France
3 days using the app
October 18, 2023

Tout est bien détaillée sur l'application et j'ai un agent a l'écoute "Vita" , je suis très satisfait

Doux Frisson
France
7 months using the app
Edited June 13, 2024

Be careful!!!!! they literally ruined my business. Returns are really expensive and a headche. Its really stressful to contact a supplier directly and what they promote its literally NOT what they are selling. Im getting a lot of returns and complaints about shipping times also. NOT RECOMMENDED AT ALL

Ndressed
United States
2 months using the app