Reviews (9,607)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

April 8, 2023

Excellent customer service! Zoey was particularly good at solving my problems. She sent screenshots showing me exactly what to do. Quick to respond and friendly!

Lars Haircare
United Kingdom
11 months using the app
March 9, 2021

I have been using this app now for a while and I have had no issues. It is a super easy setup and navigation. If you have an questions there is a chat page or you can speak or text with your own personal agent. I have been lucky to have 2 agents. Celia - which was sad to see her go and now Marco who is proving to be just as efficient. So download and get ahead of your game. Shipping is not too bad and has been about 14 days for the products I have tested.

Daisy Boho Boutique
United Kingdom
11 months using the app
CJDropshipping replied March 9, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

May 9, 2023

Judy Wen from CJdropshipping is very helpful. The assistance to resolve my order related is attended almost immediately

CyrilT
South Africa
11 months using the app
December 22, 2022

Fiona Xu, the personal agent assigned to me has been super helpful with the fulfillment process. Not only has she been quick and responsive any time I have questions, she’s also proactive to help me with concerns for the future regarding my products and all things regarding their fulfillment. I recommend this app, and using CJ as a supplier. They’re the absolute best.

BattleArena
United States
11 months using the app
February 3, 2023

Sita Cui helped me solve all my issues in an instant! The support of CJ is great, and CJ is the best site for dropshippers out there for a good reason. Very happy that I decided to trust CJ with my business.

marnetic
Greece
11 months using the app
June 23, 2021

Le support client de CJ est top j'ai communiqué avec Théra qui m'a beaucoup aidé. Vous n'aurez aucun soucis avec CJ toute une équipe mobilisée pour vous servir.
Merci Théra.

AniBelle®
Canada
11 months using the app
CJDropshipping replied June 24, 2021

Thank you for your feedback! Your approval is our motivation.

November 19, 2023

Thanks to Fionnula for very fast customer service.. 100% Recommend CJ drop shipping

Royal Retails
United Kingdom
11 months using the app
Edited December 18, 2023

I want to express my sincere gratitude to Camilia Zhu for her outstanding assistance and prompt responses. Her dedication to helping customers like me is truly commendable. I appreciate the excellent service and quick support. Thank you, Camilia, for making my experience so positive and seamless!

mixelz
United Arab Emirates
11 months using the app
August 25, 2023

I am being treated very well by Mr. Amy Huang, he has responded and helped me with all my doubts.
He calls me on WatsApp almost all the time to ask if I need anything and he is always sending me and showing me the products that sell the most

Best Store
Canada
11 months using the app
April 13, 2023

Estella Wu is really easy to communicate and helped me a lot. Thank you for your support. I like the app very much

Mottolife
United Kingdom
11 months using the app