Reviews (9,554)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

March 4, 2023

Servizio clienti professionale, faccio i miei complimenti all'operatore Sita Cui che con dedizione e' sempre pronta a supportarmi alle mie domande , ricevo sempre risposte professionali , importante nel nostro lavoro
ringrazio

SHOPORA
Italy
11 months using the app
May 19, 2023

Connie is a very good agent! She always help me with any of my questions. I am very happy to work with her!

Sezenco™
France
11 months using the app
April 13, 2021

Cj is a very good app for me, when i contact the support, Edison Zheng handled my urgent request efficiently and quickly

Mananass ©
Switzerland
11 months using the app
CJDropshipping replied April 13, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

March 17, 2023

Great customer service! Special thanks to Zoey Zheng she was patient and helped me with the issue on my store.

Moral Metrix
United States
11 months using the app
Edited June 24, 2021

I really like CJ for the quality of their service, their product and especially the ease of contact with the agents, especially Howard.

Iconic Watch
France
11 months using the app
CJDropshipping replied April 29, 2021

Thank you for your feedback! Your approval is our motivation.

November 3, 2022

CJdropshipping is my go app. Estelle, our agent, always helps us with any problems we have with our orders, and always gives us perks. Estelle is an amazing agent.

Borabum
Canada
11 months using the app
May 1, 2020

PERRY is the best agent we can dream of. He is serious, efficient, quick and friendly. The best!
CJdropshipping is a revolution for dropshippers. excellent!

NAYANA
Switzerland
11 months using the app
CJDropshipping replied May 3, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 28, 2023

Honestly, Niky was the best cjdropshipping agent that we could possibly get, she managed to fixed a lot of our issues with the products and payments, 5/5

Nexbloom
Mexico
11 months using the app
April 7, 2023

"Exceptional Service from Grant"
I recently had the pleasure of working with Grant from CJ Dropshipping's Customer Support team. From the very beginning, Grant was attentive, professional, and genuinely interested in helping me with my concerns. He was quick to understand my issue, and he provided clear and concise solutions that were easy to implement.

Travel Fly | Dream Travel Set
Italy
11 months using the app
August 10, 2022

It was a really fast and effective customer services working with Jacob Zhao,..thanks a lot and please just keep doing like that

homzet
Australia
11 months using the app