Reviews (9,557)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

September 16, 2022

Their service in particular Carrie Jin has been excellent. I appreciate the attentiveness and I hope we can grow our business together

Miracle Infant
United States
11 months using the app
May 25, 2023

I have placed a few orders with no problems. I contacted support once to find out where my package was exactly and I received an answer in less than 5 minutes from "Brian".

Naster
Belgium
11 months using the app
March 1, 2023

It is a great app. You get a personal agent for everyday questions. My agent is Kitty and she knows her stuff

amakio
Germany
11 months using the app
November 14, 2022

My Agent Named Sita Cui is an exceptional helper and has helped me resolve problems negotiations and is very helpful!

FURRY SHARKS
Canada
11 months using the app
Edited July 7, 2021

Special thanks to June, he helped me very fast for the details of my product. I pretty much recommend CJ.

GuiltyCrown
Canada
11 months using the app
CJDropshipping replied July 7, 2021

Thank you for your feedback! Your approval is our motivation.

July 13, 2023

The app seems quite intuitive, though I haven't used it a whole lot, it appears to be useful. Their support agents (Lea is one that stands out) are good people and I've had several discussions with them, proving to me that they are genuine, kind folks. I can't totally vouch for the app as I haven't had a ton of experience with it, but the people behind it are good people and they're willing to work through things with you, which is kind of rare these days. So, you can look forward to that.

TechFresh
Canada
11 months using the app
Edited November 6, 2020

Grace Li is a amazing. Grace Li helps me always with important things for my business. Grace Li is very patent and always active for helping :)

Golsar
Netherlands
11 months using the app
CJDropshipping replied October 18, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited December 23, 2023

Winnie and Jolie were good agents always have good answers fast response she answered many Q. She provided me with what I was looking for thank you .

ReemohAccessories - Unleash Your Inner Shine
Saudi Arabia
11 months using the app
April 13, 2021

Cj is a very good app for me, when i contact the support, Edison Zheng handled my urgent request efficiently and quickly

Mananass ©
Switzerland
11 months using the app
CJDropshipping replied April 13, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

November 1, 2020

Great app, and even better customer service. I highley recommend it for anyone that is dropshipping out of china

Ellaf Jewelry
United Kingdom
11 months using the app
CJDropshipping replied November 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!