Reviews (9,557)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

January 31, 2023

Great service from Cjdropshipping, they really have the best agents, especially Mandy Lu who was always ready to help and found the best solution to anything in the shortest time.

DailyCushion
Romania
11 months using the app
September 27, 2021

Good app to source product! Quick and helpful customer support. Shippings are faster than Ali, and an easy UI.

Flipybox
Kazakhstan
11 months using the app
CJDropshipping replied September 28, 2021

Thank you for your feedback! your approval is our motivation.

August 3, 2023

I had a question about a product and used the CJ chat and Cherry Xu responded very quickly. She was able to help me with my question and even submitted a request for a special product for me. She was also easily able to answer other questions I had.

Luilani Shop
United States
11 months using the app
January 15, 2023

Connie from Cj Thank u so much for your great support and helping me sorting out issues. It has been great having supportive and always available agent like you. RESPECT!

shopiimaniaa
United Kingdom
11 months using the app
November 8, 2023

Ms. Cristina Chen of CJ is very accommodating and helpful. I can understand her instructions very well. It's my first time to fulfill an order and I'm naïve when it comes to navigating the features. Thank you so much, Ms. Cristina.

the allure you
Philippines
11 months using the app
October 3, 2023

Good service!!!

ItemDrop
Mexico
11 months using the app
Edited February 21, 2023

I have been working with CJ for about a year! Absolutely satisfied. A large selection of products, cool functionality. It is very easy to automate processes. Great team of agents, especially Crystal, who helps me with everything and solves all problems quickly! I really like working with CJ, I recommend it to everyone

Lynx Home Store
United Kingdom
11 months using the app
February 27, 2023

I am pleased to share my positive experience with the customer service representative, Saturn. She was patient in assisting me with my inquiries.

Living Pro
United Kingdom
11 months using the app
August 4, 2023

Great customer service, I asked for product pictures and i got immediately satisfied, could not ask for better.

kointy
Italy
11 months using the app
Edited May 9, 2021

Simon from the customer service department is very helpful. Working on weekends to assist order enquiries that needed to dispatch urgently. Thank you Simon. Great working with you.

Love And Mercy Co
Australia
11 months using the app
CJDropshipping replied February 21, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!