Reviews (9,557)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

April 21, 2021

The customer experience is outstanding. I recommend underpromising on the shipping times however as the occasional parcel arrives a bit late

POKKIT Wallets
Canada
11 months using the app
CJDropshipping replied April 21, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

February 6, 2023

This app is very helpful and Ruth helped me sync my product to the payment screen so my order can be fully process!!!

Badazz Warriorz
United States
11 months using the app
November 25, 2023

Rebecca is a very kind agent, always helping me out and answering all of my questions. Thank you!

Toolit
Switzerland
11 months using the app
December 25, 2023

CJDropshipping is a game-changer! Linda Feng's customer service is top-notch—knowledgeable, friendly, and patient. The platform itself is incredibly powerful, meeting all my dropshipping needs. Highly recommend for anyone in the e-commerce business!

ArtdecoPro
United States
11 months using the app
February 25, 2023

I appreciate CJ Support and more Violet help that give me all information without loosing time, and really appreciate Violet service ! thanks to you !

Car Parts Plus
Belgium
11 months using the app
July 18, 2023

Buena aplicación con excelente atención al cliente, destacando a Fionnula y Arlene por su rápida y eficaz respuesta. 10/10

ElecctroShopp
Spain
11 months using the app
Edited February 21, 2024

AMAZING CUSTOMER SERVICE FROM Luria Xie!!
I recently received my first order for a Jewelry product I had listed to my Shopify store. I was super excited to see my first order until I went to fulfill it and saw it was out of stock! :( This is where Luria Xie came in to save the day! After just a quick chat Luria was able to source the exact product and get it back in stock! I have since fulfilled the order and am very happy!
Thank you again Luria Xie!!!

Update! I also had Great service from Ken fulfilling another order! Thank you again Ken!

the Silver Sanctuary
United States
11 months using the app
July 1, 2023

I am absolutely delighted with the service Grant has given me. From start to finish everything went smoothly and professionally and I have nothing but praise and appreciation for his outstanding performance.
Grant was not only extremely professional, but also extremely friendly and approachable.
A clear 5-star rating for Grant!

SILVOX
Switzerland
11 months using the app
April 22, 2023

Support à l'écoute, merci Bruce Lin !!
Agréable, il a parfaitement répondu à mes attentes !!!!
Au top !

pratic-auto
France
11 months using the app
Edited May 30, 2022

I started working with CJ at October 2021. Within 3 months they helped me go from 1-2 orders a day to over 800 orders a month!
The best part of it all was my agent Lee, which is amazing, he helped so much in every area I could have asked for and so much more! definitely recommended! Thank you CJ Dropshipping

Spinaly
Israel
11 months using the app
CJDropshipping replied December 27, 2021

Thank you for your feedback! Your approval is our motivation.