Reviews (9,557)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

September 15, 2023

Your employee Ken Yang is very nice and helped me a lot

kaufplanet
Germany
11 months using the app
Edited August 18, 2021

I really appreciate the customer service they are available 24/7. Cheria, Skye Zhu, Elsie are doing a great job and the shipping times are good too. CJ is very receptive to feedback, and they are continuously improving their service to satisfy our needs.

Doctor Miasma
Romania
11 months using the app
CJDropshipping replied October 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 14, 2023

I'm thrilled with the amazing help I received from Ben at CJ Dropshipping. He not only helped me find the perfect products I was looking for, but his exceptional customer service and expertise made the entire process smooth and enjoyable. Ben's dedication to understanding my needs and recommending the right products has significantly improved my business, and I can't thank him enough for the positive impact he's had on my success. If you're in search of great products and outstanding service, Ben is the person to reach out to!

Lumaro
United States
11 months using the app
December 28, 2021

Joey Is the most amazing Agent I ever have. I highly recommend CJ for drop shipping business. The custom service is AWSOME!

ProteKnee
Germany
11 months using the app
CJDropshipping replied December 28, 2021

Thank you for your feedback! Your approval is our motivation.

April 22, 2020

It's a very good app! I have all in one. The syncing and other functions are very useful. Also, I got the best Agent I've ever had (named Chloe). She answers always my questions and helps me every time out when I got problems. All in all, It's the best App for Dropshipping.

TigerZz
Austria
11 months using the app
CJDropshipping replied April 22, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 27, 2021

all very helpful. parcel can be resend. all good. Thank you for r your support
the space here is too long

ZAZAMO
Germany
11 months using the app
CJDropshipping replied August 29, 2021

Thank you for your feedback! your approval is our motivation

December 8, 2020

I just have to tell CJ service what product I'm sourcing and they'll do everything for me, fullfillment becomes very easy. Strongly recommend

wholesomedeeds
Malaysia
11 months using the app
CJDropshipping replied December 8, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 25, 2021

CJ has quite a huge variety of product. Sometimes products are lacking information, but Ella (one of the CS team members) is very helpful and able to assist!

GENANDLATER
Hong Kong SAR
11 months using the app
CJDropshipping replied June 27, 2021

Thank you for your feedback! Your approval is our motivation.

December 15, 2023

I had issues importing my orders and contacted their 24/7 consultant support. Rami Wu was very quick to help me get the orders sorted out and was very attentive. I don't know of any other customer service that is as good as CJDroppshippings! Would highly recommend

gatórleds
United States
11 months using the app
Edited October 21, 2020

C'est une bonne plateforme de drop, 90% tout ce passe bien. Les temps de livraison sont raisonnables.
Super bon points les agents sont disponibles tout le temps via chat !
Merci en particulier a Célia Y. qui me supporte depuis plusieurs mois :p

Jardin D'Eyden
France
11 months using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!