Reviews (9,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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I recently had a minor issue with an order that I placed with CJ Dropshipping. However, I am pleased to say that my problem was handled efficiently and effectively by the company's customer service representative, Alan Yang.
Mr. Yang was able to provide me with prompt assistance and resolve the issue in a timely manner. I was impressed with his professionalism and willingness to help. It is clear that CJ Dropshipping places a high value on providing excellent customer service.
Overall, I am very satisfied with my experience with CJ Dropshipping. The company's services are top-notch, and their customer service is truly exceptional. I would not hesitate to recommend this company to anyone in need of dropshipping services.
Thank you, CJ Dropshipping, and a special thanks to Alan Yang for his outstanding assistance.
Sincerely,
Unbelievable customer service, personally deal with June who is there 24/7 with a fast and accurate response every time! Highly recommend for any entrepreneur getting started off in the Ecommerce space.
Thank you for your feedback! Your approval is our motivation.
Excellent customer agent, Ken! Thank you for responding me on time. I am satisfied with her assistance.
Really good support, especially from Suki!
My agent Corry is very hard working and responsive. I appreciate his researched and detailed information. Although the inventory can be a little disorganized in their website, I think this is still a good service to have and very convenient to be able to speak 1:1 with a dedicated agent. I would recommend.
Thanks to my agent Lena Jin who does an incredible job every time. Super professional and very good listener
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Great service. Jack helps in every possible way, facilitating both the process of integrating the store with CJDropshipping's app and normal operations. I strongly recommend CJDropshipping and, of course, Jack as a customer agent.
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
Excellent Service and Support!
I highly recommend the CJ Dropship App and the assistance provided by my agent, Leila. The app is incredibly easy to use and has greatly streamlined my dropshipping operations. Leila's support has been exceptional; she is always quick to respond and goes out of her way to resolve any issues promptly. Overall, I'm extremely satisfied with the service and support received
Cristina from Support was very patient and helped me walk me through placing my orders and making sure i was taken care of despite the time it took
I have been working with CJ DROPSHIPPING for four days I can assure you that my professional life has changed because I save time I have a super agent who takes care of me I can spend very quickly but orders I highly recommend this platform shape that is super professional
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!