Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

December 13, 2021

This app is amazing for my business, everything I need is there. The agent Mix Huang helped me through the setup. It was an amazing process.

SoireeClub
United States
About 1 year using the app
CJDropshipping replied December 14, 2021

Thank you for your feedback! Your approval is our motivation.

Edited September 11, 2024

They've a really supportive and helpful agent her name is Yana ...She's really doing an awesome work

they've a supportive team and Fionnula is doing an awesome job
awesome team assistance thanks Violet
Thank you Cristina for your prompt assistance

Thank you, Luria, for your time and assistance. Your help is greatly appreciated.

Thank you, Leah, for your time and assistance. Your help is greatly appreciated.

Kristy from the CJ team was incredibly helpful. Her assistance was prompt and effective, and she made a complex issue much easier to handle. Thanks for your great support, Kristy!

"Jolie from CJ Dropshipping is amazing! Super helpful, responsive, and made my experience smooth and stress-free. Highly recommend her!"

Zoey from CJ Dropshipping has been fantastic! Her responsiveness and expertise made the entire process smooth and stress-free. I’m really impressed with her support and attention to detail. Thanks, Zoey!

Linda from CJ is fantastic! Her professionalism, responsiveness, and dedication made my experience seamless and enjoyable. Highly recommend working with her!

Connie from CJ was fantastic—professional, efficient, and incredibly helpful. Her support made everything run smoothly. Highly recommend!

Eagle Store
Egypt
About 1 year using the app
Edited May 27, 2021

Thank you @Joyce Zheng, for your amazing service, above all, every time I look for new products, you find the best ones. Generally, CJDropshipping has fast delivery beautiful personalized packing, and good service. I definitely recommend CJDropshiping.

swissmultitool™
United Arab Emirates
About 1 year using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

Edited June 23, 2021

Even you just starting or a pro seller, CJ helps to get it started without much hassle and it is really easy to connect my store and CJ will take care of it there onwards.
Special thanks to Annie on CJ dropshipping for quick and all positive responses even we are just starting our store and very much satisfied.
Customer service is very fast and replies in minutes and they are always trying to get it done as we want.

SleepPod Pro
United States
About 1 year using the app
CJDropshipping replied June 23, 2021

Thank you for your feedback! Your approval is our motivation.

April 9, 2021

Thanks to the agents and to the customer service who are super attentive and available at all times, I recommend cj

L'INNOVANT ®
France
About 1 year using the app
CJDropshipping replied April 11, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

January 20, 2021

Phoebus is the best agent you will ever find! He works hard and will do his best to solve your problem. He is the only agent that will follow up with you on solving your problems. A Big Thank You to Phoebus :)

Loffr
United States
About 1 year using the app
CJDropshipping replied January 20, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 5, 2020

This app has completely changed my business. They didn’t work with MOQ. When your product is not in the shop they will source it for you. I recommend it !

Ice Chain Official
France
About 1 year using the app
CJDropshipping replied August 5, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 16, 2023

Nancy was really helpful and responded instantly to all of my questions! She even sent screenshots to help. Highly recommend.

Chasing Tails
United States
About 1 year using the app
December 15, 2020

I am new on this platform and just ordering a few shipments with them I must say that the live chat support / 24 Hours is a great experience . Especially for a drop shipper like us, it's most important to get immediate answers to the questions we get. I am definitely going to add more and more products from CJ. Apart from customer support, there is some manual work we need to do which is inventory track where I needed to select the CJ fulfillment manually but that's ok even though it take a little bit of time. I wish cj won't stop their 24 hour human chat.

JR WIDGETS
United States
About 1 year using the app
CJDropshipping replied December 15, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 20, 2022

I'm pleased to work with CJ. Been rocking with them for over a year now. Fast shipping, easy product soucing process, and easy-going team. Special shootout to Fiona!

byFlay
Lithuania
About 1 year using the app