Reviews (9,751)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive selection of high-quality, competitively priced products and its user-friendly interface that simplifies product and order management. They value the reliable shipping, efficient fulfillment, and seamless Shopify integration, which aid in scaling businesses. The customer support is also highly praised for being responsive and helpful, providing quick issue resolution and valuable business insights.

July 4, 2023

Very nice and supportive. I am very happy with my agent (Zoey) and I hope the other guys here are as lucky as me with their agent.
Always very helpful and very, very polite!

Thank you Zoey :)

kidville.ch
Switzerland
About 2 months using the app
August 27, 2020

By far the best thing about CJ is my agent Hedy as she's always quick and happy to help me with any questions and problmes I might have. She doesn't stop until she has found a soultion that both me and my customers are happy with.

Pet-Dicure
Spain
About 2 months using the app
CJDropshipping replied August 27, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 26, 2021

Great service and shipping. My agent Shicharl helped me a lot, she is very friendly and competent. I’d recommend them to everyone who starts with Dropshipping!

SoEnjoyable
Germany
About 2 months using the app
CJDropshipping replied February 28, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 11, 2023

Just got off with Sita Cui, they was super fast and super quick and were ready to answer all my tough questions. The service was amazing and they were able to answer all my questions instantly, congratulations to anyone who is able to have them as an agent!!

Filter Fresh
Australia
About 2 months using the app
December 3, 2023

Its an amazing service and solution for dropshipping and also sourcing service is amazzzing recommend for any one as a begin and I wanna special thank for Linda on CJdropshipping for amazing support
bo-bae baby

BoBae-Baby
Egypt
About 2 months using the app
March 9, 2021

Fast service even in bad situations we won't let you down.
Thanks to my agent Grace Li for her reactivity.

MT'TOYS
France
About 2 months using the app
CJDropshipping replied March 9, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and help every dropshipper from start to success. Have a nice day!

December 26, 2021

The customer service is great! They alway response in few minutes. They has been help me handle troubles with my customer and i thank for that!

Dogoox.com
Vietnam
About 2 months using the app
CJDropshipping replied December 27, 2021

Thank you for your feedback! Your approval is our motivation.

May 9, 2021

I'm new in Cjdropshipping, from the beginning i saw :
Good communication , good service, eveything is alright. Thank you

Solviy™
France
About 2 months using the app
CJDropshipping replied May 9, 2021

Thank you for your feedback! Your approval is our motivation.

October 28, 2020

i love this company, I use cj for about 50% of my products and they offer competitive pricing and fast shipping! I also work with a customer service representative named Jenna Zhu! She helps me so much and responds to my questions very quickly and I really believe that she maks the experience I have working with CJ so much better! Thank you all so much for your help and good work in this space!

Plerng Por
United States
About 2 months using the app
CJDropshipping replied October 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 27, 2023

Very straightforward setup of products for dropshipping! I work with Aoki as my agent and found her to be extremely prompt and helpful. Would recommend for small businesses just starting out to use CJdropshipping for ease of use and navigation.

Blair Botanicals - Your Gateway to Natural Wellness
United States
About 2 months using the app