Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

October 29, 2020

This is a useful app and and I am so lucky to meet helpful agent Mr. Benson. He is very patient and always ready to help. I am very satisfied of the professional services that he gives to me.

sheepyify
Malaysia
11 months using the app
CJDropshipping replied October 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited August 8, 2020

Great! good communication I was having a little problem I called for help and they responded so fast. I am really enjoying using CJ app they are so wonderful their shipping time is awesome. my personal agent is so amazing she never failed me anytime I ask for help she is always there to help me out, my agent Celia is a very wonderful and amazing person, great work guys thanks.

Bluxxup
Italy
11 months using the app
CJDropshipping replied August 9, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited April 25, 2024

thank you Cristina Han for a nice Work . fast support and it help me alot

Skolmeshop
Sweden
11 months using the app
Edited September 29, 2022

Hey everyone,
I’m working with Fiona, she is my agent. And that is what makes CJ Dropshipping so good. You’ve got a free Agent which helps you with everything. Fiona texts me every day and takes my wishes absolutely serious. She helps me develop my business in the way i like to. It doesn’t matter if adding nee Products to the Warehouse or printing the products with a logo. I can absolutely recommend Fiona as an Agent. She just understands her work and is phenomenal in it. :)

Horseup
Switzerland
11 months using the app
CJDropshipping replied March 31, 2022

Thank you for your feedback! Your approval is our motivation.

February 26, 2021

Great service and shipping. My agent Shicharl helped me a lot, she is very friendly and competent. I’d recommend them to everyone who starts with Dropshipping!

SoEnjoyable
Germany
11 months using the app
CJDropshipping replied February 28, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 16, 2023

Since I'm new to CJ Dropshipping, I was having some trouble at first. Bonnie Gu has been really kind and helpful in resolving my problems and responding to my inquiries. I believe it is an excellent concept for CJ Dropshipping to give each user a personal agent, and I want to acknowledge how fortunate I am to have Bonnie Gu as mine. I value your support.

My Store
India
11 months using the app
June 26, 2023

It has been a great experience so far, Bin Han was very helpful to get the information that I wanted for me. I have also previously dealt with Sita Cui and she was also very helpful.
CJdropshipping has competent staff ready to answer your queries as a beginner dropshipper too so they are a great place to start for any beginners

Flumings
Singapore
11 months using the app
April 1, 2023

I have been helped from alan yang with different problems. If you need someone quickly and efficient ask for him, you will not regret it :D

Shaper Fit
France
11 months using the app
September 25, 2023

I am absolutely thrilled with CJdropshipping and the exceptional support provided by our personal agent, Ceci. Their extensive product catalog, competitive pricing, and product quality have consistently impressed us. Ceci has been a lifesaver, addressing any issues or questions promptly and going above and beyond to ensure that our business is always at its highest level. Ceci proactively handles requests and solves any issues we come across. I wholeheartedly recommend anyone seeking a reliable dropshipping partner with outstanding personal support. Thank you for your exceptional service!

Viking Trinkets
Australia
11 months using the app
July 28, 2022

I've worked with this app for over a year, and everything is excellent. The quality of vendor selection is top-notch. Great support and handy functionality! Five stars

Any-Goods
Israel
11 months using the app