Reviews (9,365)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

July 29, 2024

I have been using CJ Dropshipping for two weeks now, and I am amazed at how fast the chat support is. They do everything to find a solution, and I am very positively surprised. I had contact with Camilia Zhu in support, and everything was perfect. I am looking forward to continuing to use this platform.

Mein Shop
Germany
3 months using the app
Edited October 30, 2024

My agent Sabrina Liu helped me whenever i need some help regarding my orders or any other issues related to products. She is supportive and always suggests opinions that can make our business experience better with CJ. I will highly recommend CJdropshipping if you need a reliable fulfillment services for your business.

RadianceRack
Canada
10 months using the app
August 7, 2024

I want to share my experience with the customer service provided by CJ, specifically highlighting the exceptional support from Irena Huang. As someone who is fairly new and had many questions, I greatly appreciate Irena's efforts and dedication. She went above and beyond to assist me and was incredibly helpful throughout the process.

Chez Vous
Canada
About 2 months using the app
August 16, 2024

I am very new to this business, and CJ has made sourcing products a breeze. I am grateful for my support agent Winnie for graciously answering all my questions and providing me with accurate knowledge and actionable steps to help me resolve any issues i had. Highly recommend CJ, and kudos to Winnie for your expert help!

Daughter's Nature
United States
3 months using the app
August 22, 2024

I had the pleasure of working with Cherry Xu from the CJ Dropshipping support team, and I am thoroughly impressed with her exceptional customer service. From the moment I reached out, Cherry was attentive, knowledgeable, and incredibly responsive. She patiently answered all of my questions, provided clear and detailed explanations, and went above and beyond to ensure that my concerns were addressed promptly. Cherry's professionalism and commitment to helping her customers truly stand out, making my experience with CJ Dropshipping smooth and stress-free. I highly recommend Cherry Xu for her outstanding support and dedication to customer satisfaction.

TrendSpot
United States
28 days using the app
October 28, 2024

Ashely Wu is amazing at helping me with everything I need!

Lunara
United States
About 2 months using the app
September 30, 2024

Charlie zhang my CJdropshipping agent has been so helpful with every step I could always look for him if i am confused or if there is any trouble with the orders he help me out a lot

Pomegranate belladonna
India
About 1 month using the app
August 16, 2024

Perfect platform with quick support and a big selection of products.

Mevana
Netherlands
3 months using the app
July 10, 2024

Been using CJ for over 2 years now and can never complain about anything. always the best experience. Highly recommended!
Carrie Wang is one of the most friendly staff in Cj. whenever i need any help she helps you like its her own business.

MYAPPLECOVER
Australia
About 1 year using the app
October 21, 2024

Truly the best client service this team is amazing and super fast to resolving any problems i personally spoke to Leah and can say i am more than happy with her service

Elegance
South Africa
5 days using the app