Reviews (9,089)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

June 21, 2024

I was worried in the beginning when I started out as some items I chose were out of stock, or delayed....but in time, I am learning (with the help of Celia) how to navigate this exciting but challenging world of eCommerce. Celia has become an integral part of my day to day activities and I really appreciate how responsive she is and how she goes above and beyond answering all my questions - and I have many!!! Celia is the best!!! Five stars for Celia.

MyBrowShop
United Kingdom
4 months using the app
July 7, 2024

I'm new seller i haven't learn anything just started but when i start receiving orders i realised didn't know lots of things went cj chat help GILDAN WU i really appreciate she is giving me full support on every issue i have really great team their by cj dropshipping.

Ri link
United Kingdom
10 days using the app
July 9, 2024

I've been using the CJ Dropshipping app on Shopify for a while now, and it has been a game-changer for my business. The app is user-friendly and offers a wide range of products, making order and inventory management a breeze. What truly sets CJ Dropshipping apart is their exceptional customer service, especially my agent Nancy Wu. Nancy has been incredibly helpful, always going above and beyond to answer my questions and resolve any issues promptly. Her dedication and professionalism have made a significant difference in my dropshipping experience. I highly recommend the CJ Dropshipping app and want to give a special shoutout to Nancy Wu for her outstanding support!

MiniVue
Czechia
14 days using the app
July 9, 2024

Its the greatest supplier of all i tested!! You can haveur own manager which is very helpful they responding fast and very good and kind. Rebecca is currently my personal manager and shes very helpful and very kind too!

GLADPETS
Germany
5 months using the app
June 19, 2024

For me, the best part about CJ Dropshipping is the customer support. Whenever I have questions, customer support responds to me within 5 minutes. Rebecca is always ready to help me, thank you so much Rebecca!

Cute Kittie
Portugal
Over 1 year using the app
August 8, 2024

My consultation agent Lea Zhang from Cjdropshipping is very helpful and always replies back on time.

Vsolista
United States
About 2 months using the app
July 10, 2024

CJDropshipping's customer service is very good and their products are as seen on the pictures. Thanks Lea for your prompt replies!

J-TEN Variety Merch
United States
5 months using the app
August 16, 2024

Very good service. Sini Liu is doing a good job. Thanks

MRL
Germany
About 1 month using the app
July 23, 2024

CJ is one of the best dropshipping platforms. My agent Irena has been an amazing help and can instantly source any product even with a photo. It is quick and easy to order a sample product off CJ, and discounts are applied. Irena is a very good agent and she can help with almost any case

Relaxing Flame Co
Australia
9 days using the app
June 24, 2024

A big shout out to my customer service representative Leah. She has been extremely helpful to find my way around CJ when I first started and anytime I have questions about products she is very responsive and of great help. CJ dropshipping is an easy to use tool.

Toptrove
Netherlands
About 2 months using the app