Reviews (9,089)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

June 27, 2024

Leah Cheng was very helpful and quick in her response to me about a product. I recieved a picture showing the power cord, (which was my question) and I was able to add it to my descriptions for my product. Very good customer service. Thanks

down home drop store
United States
4 months using the app
August 10, 2024

CJ Dropshipping has been an amazing partner in growing my business. The service is fast, reliable, and always meets my expectations. A special shoutout to my personal Agent Camilia Zhu for her exceptional support and responsiveness. She goes above and beyond to ensure everything runs smoothly. Highly recommended!

VIBRANICA
United Kingdom
About 1 month using the app
July 16, 2024

Great service and communication especially with Agent April on the platform. She provides good service and competitive pricing. Whenever I need help she is on it!

Verse Jar
United States
4 months using the app
June 10, 2024

CJ for me one of the best, you will find everything need it. and best part is the service fast e amazing, Zoey help me a lot with just a few questions. so if someone ask me ill tell them CJ definitely the best. thank you

BlackMars
United Kingdom
7 months using the app
July 10, 2024

Amazing service. So helpful, I was having trouble finding a product so I asked my private agent, suki huang, and he helped me out within 10 minutes.

My Store
United Kingdom
About 1 month using the app
August 4, 2024

Zoey Z is so helpful and amazing! thanks for your patience and helping me fulfill orders.

BB Collections Hair
United States
12 months using the app
June 17, 2024

I'm really impressed, not only by the functions and performance of CJ but also by the support, especially from Harvey. He is very friendly, finds a solution for every problem and is a real asset to CJ. Very clear recommendation and a big thank you Harvey.

Bee Flex Comfort
United States
8 months using the app
June 26, 2024

We have been using CJdropshipping for 6 months now and are absolutely satisfied with our agent, Vita. She is available every day and keeps us updated. We highly recommend CJdropshipping and especially Vita for anyone looking for a dependable dropshipping partner.

Bella Essence
Switzerland
6 months using the app
July 16, 2024

Alan from Customer Support is very helpful, explains everything in great details :)

NOVALIYA
Bulgaria
4 months using the app
October 5, 2024

Lincy been very helpful.

KIKIMORA
Canada
11 months using the app