Reviews (9,089)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

July 31, 2024

I started with dropshipping. Luckily I had the bests agent. Joean Gu answers all my questions. He answers so fast and I am so thankful for that. He helps me so much. Thank u Joean.

LOMTI
Germany
2 months using the app
August 13, 2024

Aoki is very helpful she goes beyond to resolve the issue. Very happy with her customer service.

Pretty Mela Collection
Australia
2 months using the app
August 20, 2024

Whenever I need support Kaycee Chen helps me quickly and I'm satisfied with this service.

Valmora
Canada
28 days using the app
September 2, 2024

Très efficace, Suki, l'agent que j'ai eu était très disponible et a donné une solution à mon problème très rapidement. Je vous recommande cette application, et aussi, l'agent Suki.

Pour mon bien-être
Belgium
7 months using the app
June 19, 2024

I would highly recommend CJ Dropshipping. The platform is incredibly intuitive and easy to use, offering all the features and options one could ask for in a dropshipping platform. Special mention goes to Fanny Wang, my CJ Agent, who has been immensely helpful throughout my dropshipping journey. Her assistance has been invaluable, making my experience much smoother and more efficient.

TRENDS TRIBE
Spain
6 months using the app
Edited October 8, 2024

Very Helpful support - Angel Li helped me very much

HYGGEAR
Lithuania
3 months using the app
June 27, 2024

Highly Recommend. Lahne has been helpful and supportive all the way through

MahTronics
United States
Over 1 year using the app
June 4, 2024

I would of course recommend CJ. But the best thing about CJ Dropshipping is, by far, my customer support person, See. I had to use a few people due to the time difference but I quickly learned that it was well worth my time to wait and do all of my business with See. She was so patient with me, and was able to answer most of my questions and when she couldn’t she was very quick to find someone who could. I can’t believe my luck to be assigned to See!!!!

from our baby to yours
United States
7 months using the app
June 26, 2024

I've started working with CJ again because they deliver much faster than the competition. I currently have Vita as an agent, who responds very quickly and finds solutions to my problems very fast. Top notch!

Oomeria
France
About 1 year using the app
July 3, 2024

Since I've been with CJ dropshipping I've always received good service and they respond very quickly to any questions about the app, my agent Tab Zhao always helps me, thank you very much.

CA&E On Line Shop
Australia
About 1 month using the app