Reviews (9,089)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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I just started in the dropshipping world and the 24/7 attention received is very good. Quick responses, problem solving and constant follow-up. So far what I have been able to see deserves 5 stars. I would like to highlight the special kindness that Agent Bonnie has shown me.
I've been using CJ for a while now, and the customer service is very responsive. I've often spoken to Bellica Lin in particular.
Thank you for the excellent app and great customer service. Keep up the good work!” Thank you, Rami Wu.
Great sourcing and fullfillment services! Very happy with the use of it. You get an agent assigned to you specifically. Mine was July Chan. She has been of great service and really helped me!
Great. I like the customer support WhatsApp most. They respond very well.
Hi Billay,
"I wanted to express my gratitude for your efforts to sort out my account problem.
You're awesome!” “You are an invaluable member of the team.” You come up with fantastic ideas.
I got stucked since morning to sort out my account tried many ways but all was in vain, and with your efforts sorted in a short time. May your dreams come true and you get success ful life.
Thank you.
My agent Bin Han is really super and I recommend her 100%. She is always very helpful handling my seller problems.
Leah was extremely helpful very polite very professional
quite good app and the support agents are very helpful and friendly, especially Miya Huang
Great service. I was attended by Bonnie, so kind and patient, she was really helpful.