Reviews (9,089)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

June 11, 2024

I would recommend cj to any dropshipper . My agent Joean Gu took care of me and was able to get me a phenomenal price for my product which increased my profit margin. If you love top notch service and SUPER quick response then ask for Joean to be your agent!!! Thanks again buddy . Looking forward to keep working with you!

Avantera
United States
8 months using the app
September 18, 2024

Box Chen is amazing, great service and smooth communication.

QWIKITHOOK
United Kingdom
2 months using the app
August 17, 2024

The support with Angel was fast and very helpful. Anytime again!

PAWSOME
Germany
About 2 months using the app
September 19, 2024

Ken was very helpful when it came to assisting me with different packaging for an item. He even places a ticket to answer my follow up questions!!

Moods Matter
United States
4 days using the app
October 8, 2024

Lea Zhang is great to work with. Great customer service

SharkFit Activewear
United States
3 months using the app
July 11, 2024

Very kind support. I wanted a custom message for a client and they did it.

Big thanks to Garrison Wong who helped me. Hope my client will be satisfied.

Big thanks again

FitGummis
Germany
10 days using the app
June 19, 2024

I recently began using CJdropshipping and I must commend the exceptional customer support provided by Camila Zhu. She has been incredibly helpful, promptly addressing all of my inquiries and assisting me with an issue I encountered with my order. Her responsiveness, friendliness, and professionalism have made my experience truly positive. I plan to continue using this app for the foreseeable future.

DiamondShips
United States
5 months using the app
August 8, 2024

Thanks Sini Liu, for your guidance and resolving my quires. Best customer service support agent to briefly telling me all about my issues.

Culinari Traders
United Arab Emirates
About 1 month using the app
September 25, 2024

Dolly was very helpful!

Stamny
Slovenia
Over 1 year using the app
October 4, 2024

Isabella Xie has been a pleasure to work with.

Luetica
United States
3 months using the app