Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 29, 2021

I used this app for order processing. And it's great! I have an agent named Estella and she is an angel that helps me solve all my problems!
I have learned a lot from them. Thank you.

TDYBuncoeur : Peluche et nounours pour les petits et les grands
France
8 months using the app
CJDropshipping replied March 29, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

January 28, 2021

Vivian is a really good agent ! She help me very well and she never give up to give me the best services she can !

Weenid
Belgium
8 months using the app
CJDropshipping replied January 29, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 9, 2022

Connie Jin, absolutely fantastic advisor, patiently resolved quickly issue i have been requesting assistance for almost a week.

Cojohx
United Kingdom
8 months using the app
July 5, 2022

Connie Jin With team-members like Connie, Cj is growing and will continue to grow. I had an issue with connecting on of my products to a custom packaging. Connie walked me through the process step-by-step by sharing continuous screenshots. Love both the CJ platform and the enthusiasm and helpful team-members.
Keep it up everyone.

crookees
Australia
8 months using the app
November 18, 2022

I asked June Chen, who is part of the CJ team, for help because I had a problem sourcing a product.
It was resolved within 5 minutes. Thank you very much for the quick response and help

Baladog
France
8 months using the app
March 25, 2021

I was always impressed by the staff at cj. But since I've been working with Jasmine as an agent, it's different. Trust, Responsibility, Kindness, Compassion and these are just some of the qualities she has and most importantly a lot of patience. So big shout out for cj but especially for my agent Jasmine!

Happy Trend
Romania
8 months using the app
CJDropshipping replied March 25, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

February 22, 2023

This is a great application that allows us to have a professional service for our customers! The customer service is top, fast and efficient, nothing to say (thanks cheria!!)

Chobroz
Greece
8 months using the app
Edited February 3, 2023

This service has been pretty interesting so far. I was looking for a service that handled custom packaging and fulfillment. So it seems they are a good fit. I’m just getting started. I have had some questions along the way. Billy and Zoey with their customer service were very helpful and patient with me as I’m going through this new process. I appreciate the good customer service thus far. Once I have had some orders fulfilled I’ll come back for another review.

GLAMISIMA
United States
8 months using the app
December 24, 2022

Great assistance! Thank you Box Chen if you read this, you're the best! He really helped me in no time, thank you

BeautyQual
Italy
8 months using the app
October 13, 2023

good service and quick answers to my questions from Leah Cheng

Bijou Ness
Germany
8 months using the app