Reviews (9,625)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

May 28, 2021

CJ is a very useful application. Orders are automatically updated and shipped with tracking numbers. It's user-friendly and customer service is there for you whenever you need it. Thank you

VinylSpeakerOfficial
France
8 months using the app
CJDropshipping replied May 30, 2021

Thank you for your feedback! Your approval is our motivation.

January 16, 2024

Lahne Zhang had provided me an amazing support by going above and beyond to find me the right suppliers (outsource) for products I couldn't find in CJ. Outstanding support like the one I had today will always forge an eternal successful partenaria. Thanks a ton Lahne!

Pacco Groove
United States
8 months using the app
February 22, 2023

I would like to thank June on CJdropshipping for the good service. Highly recommended and friendly. Thank you

avanto-deals
Netherlands
8 months using the app
February 3, 2023

I am very happy with the platform. All products can be sourced and so far all orders have been on time. I am also very satisfied with my agent talisa. Her ability to quickly respond to her clients' needs and provide creative solutions is remarkable

LME gadgeting
Germany
8 months using the app
June 13, 2023

Amazing experience with my Ken Yang! Helped me right away, and got all my issues resolved. Good App!

Kalasetti
Finland
8 months using the app
November 6, 2023

I worked with Fionnula and it was a very reliable collaboration from the start. always polite and courteous. I look forward to further collaboration in the future

COMPRIFY
Germany
8 months using the app
July 31, 2023

We always have a great experience! The support (Violet) helped us super fast and explained everything with pictures etc.!

BUZZERFISH
Switzerland
8 months using the app
Edited April 24, 2023

Every question I had was answered immediately and with good information from my customer service agent Billy. He was very helpful.

Angle Kids store
Saudi Arabia
8 months using the app
April 1, 2021

The team at CJ is extremely helpful and efficient. I just had a support chat with Cristina C. and she sent me tons of great articles with how to videos to help me connect my products to my cj profile. She saved me tons of time and energy. Thank you Cristina, and thank you to everyone at CJ!

My Nursery Cart
United States
8 months using the app
CJDropshipping replied April 1, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

December 29, 2022

It works in perfect harmony with Shopify. Also, customer service is very good. They fix the problem quickly, thanks

Babyllia
United Kingdom
8 months using the app