Reviews (9,628)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

June 27, 2022

tracy fang is amazing and really paitience i will give her a 5 star she deserve the best put of all shes reallyu appreciative ggg

avazfashion
France
8 months using the app
November 17, 2021

Just started using this service. So far so good. Good customer service. Makes it very easy. Great Service

ShoppingDrama
United States
8 months using the app
CJDropshipping replied November 17, 2021

Thank you for your feedback! Your approval is our motivation.

Edited February 14, 2024

CJDropshipping is great with its simplicity, vast product range, and reliable global shipping. Customer Support is also great. Arlene especially was very helpful.

Homequirk
Austria
8 months using the app
May 5, 2023

Excellent customer service! Klaus Li was very patient, very thorough with helping me resolve an issue with my store.

Picture Perfect
United States
8 months using the app
July 14, 2021

CJ dropshipping have a great customer support. they are reactivity and professional. Thanks to my agent Connie Jin.

Maébou
France
8 months using the app
CJDropshipping replied July 14, 2021

Thank you for your feedback! Your approval is our motivation.

Edited January 25, 2021

We used a different platform when we started the business but glad to have switched to CJ. They do quality checks ensuring that the ordered package is correct before shipping out. If there are missing info, they would proactively send us notifications which we highly appreciate. Shout out to our former agent Katrina and our current amazing agent Yuki Z. for kind assistance as always! We would like to see some improvements on the new Fresh interface especially on the syncing of the old orders. Overall, highly recommended!

Wundercart
Philippines
8 months using the app
CJDropshipping replied January 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 26, 2021

Cj dropshipping is just amazing and I happily give Agent Vincy 5 stars! Thank you so much for your wonderful service. !!!!!

magical gadgets store
Morocco
8 months using the app
CJDropshipping replied February 28, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 20, 2023

Alexis Wong has been great! Very quick replies and is always on it. Recommend

Nuvéa
United Kingdom
8 months using the app
May 25, 2023

I love CJdropshipping they have a great user friendly platform that truly gets the job done and the suppliers are great for the most part. Bruce Lin was personally one of the most professional and was also very nice and very quick with responding back to me.

SolaceCity
United States
8 months using the app
January 12, 2023

I am so impressed with the great customer service Ada qiu on CJ DROPSHIPPING provided for me. She patiently and quickly answered all the many questions and concerns I had. I really appreciate all the information she helped me to understand. THANK YOU , hope I always get to do business with you Ada qiu!

Maztech
Canada
8 months using the app