Reviews (9,628)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

August 12, 2020

Hello,
I would like to score a 5 star for CjDropshipping! Whatever we say, since I am in ecommerce ... I have never encountered any problems in order processing. One thing that delights me so much is having an agent dedicated to me .... :) and guess what, my agent speaks my language (who doesn't have English but French). I had a recent technical problem (following a bad handling on my part), my agent followed up on this problem by giving me a lot of time until my problem was resolved. I am fully satisfied with the CjDropshipping service. Also from my agent. I use google translate to write my comment because I speak french. Do not hesitate to choose Cjdropshipping for your ecommerce.
Thank you

LeBabyCrave™
Canada
8 months using the app
CJDropshipping replied August 12, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 5, 2023

Great customer service provided from Sita at CJ dropshipping using the what’s app chat window. Fast responses and answer all my questions.

My Store
United States
8 months using the app
May 28, 2021

I love working with CJDropshipping! Especially when you have Caesar as your account manager! Thank you so much for the great work man.

DIYZIT
United States
8 months using the app
CJDropshipping replied May 30, 2021

Thank you for your feedback! Your approval is our motivation.

December 26, 2023

Miya Yang is very helpful <3

ayuuki
United States
8 months using the app
November 27, 2020

I used this app to help me with my business and I have no regrets at all. My agent Icy Hu has been extremely helpful and resourceful for all my demands. Thank you Icy Hu and CJ Dropshipping.

Pocket Triggers
Canada
8 months using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 16, 2023

good app with lots of products. the agents are very friendly especially amanda. it takes a bit to get the hang of it but as such i am satisfied. she responded well to my question and was able to help me out.

Luxetique
Switzerland
8 months using the app
November 25, 2022

Zoey and a lot of other service agents were fast and a great help in solving my issues! Helped fix a lot of sourcing issues in a quick manner

Levior
Canada
8 months using the app
May 28, 2021

We use CJ and love the personal support from our Agent Simon. They do a lot to make our life easier. CJ also has a great dashboard.

Mavania
Hong Kong SAR
8 months using the app
CJDropshipping replied May 30, 2021

Thank you for your feedback! Your approval is our motivation.

April 23, 2020

Easy to use. Great agent service, super quick to respond and goes above and beyond when an issue arises. Highly recommend

Alegrarse
Canada
8 months using the app
CJDropshipping replied April 23, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 27, 2020

Having everything you need in one place, source anything you want, and they do it all for you with great communication. Game changer.

B.A.Bes Fitness
United States
8 months using the app
CJDropshipping replied July 27, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!