Reviews (9,429)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

Edited December 6, 2023

Rebecca Zhang's impeccable service surpassed all expectations. Efficient, knowledgeable, and incredibly helpful!

My Store
Greece
8 months using the app
October 13, 2023

Nigel is truly fantastic, thank you for your help and your time and patience...you have helped me a lot.

MISTYKE-SHOP
Spain
8 months using the app
Edited April 29, 2020

This would be the second time I leave my opinion about the quality service of cj dropshipping, they are listening, answering questions very quickly. I recommend with my eyes closed. Thanks to my agent specifically celia.

Epili Hair
France
8 months using the app
November 2, 2021

Muy contento con la ayuda que prestan en el CHAT en vivo, te asesoran de todos los pasos a seguir. Muy recomendable

debotrend
Spain
8 months using the app
CJDropshipping replied November 2, 2021

Thank you for your feedback! Your approval is our motivation.

November 18, 2022

I have been informed by email that CJ customer service is available for any questions and help where needed. I got in contact with Ken Yang and got informed very well with his expertise in CJ Drop Shipping methods and interface. The product sourcing process and listing and everything were well handled by his help. Thanks to the customer service team and specifically Ken Yang.

TURBEEZ
Netherlands
8 months using the app
November 25, 2023

Rami Wu is great and very helpfull with all my questions about CJ

Mamati Store
France
8 months using the app
Edited July 31, 2021

Joey Zhu was very helpful when I was organising custom packaging. This app and the support has been very good.

The Gorilla Mat
Australia
8 months using the app
CJDropshipping replied July 18, 2021

Thank you for your feedback! Your approval is our motivation.

December 19, 2022

excellent, excellent application. Sita Cui was a big help to me in a big problem situation i had with shipping. the good part about cjdropshipping is they all ready know a lot of the problems ahead of time in regards to shipping so they are able to solve fast. the 24/7 chat support is always good so Sita was able to help solve my problem. they honestly really saved me when i was shipping a bunch of orders. it's also nice to be able to import all your orders and then pay right away and everything gets auto fulfilled. i continue to use CJ over other apps!

Zest Balance
United States
8 months using the app
Edited August 10, 2020

This app is amazing I recommend it highly. Spécial Thanks to my agent Grace. She is very helpful.

Sandy Beauties
Algeria
8 months using the app
CJDropshipping replied August 10, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 20, 2023

cj support team is awesome

LaamAlif
United States
8 months using the app