Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

November 27, 2020

I used this app to help me with my business and I have no regrets at all. My agent Icy Hu has been extremely helpful and resourceful for all my demands. Thank you Icy Hu and CJ Dropshipping.

Pocket Triggers
Canada
8 months using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 25, 2022

Zoey and a lot of other service agents were fast and a great help in solving my issues! Helped fix a lot of sourcing issues in a quick manner

Levior
Canada
8 months using the app
June 27, 2022

tracy fang is amazing and really paitience i will give her a 5 star she deserve the best put of all shes reallyu appreciative ggg

avazfashion
France
8 months using the app
April 23, 2020

Easy to use. Great agent service, super quick to respond and goes above and beyond when an issue arises. Highly recommend

Alegrarse
Canada
8 months using the app
CJDropshipping replied April 23, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 27, 2020

Having everything you need in one place, source anything you want, and they do it all for you with great communication. Game changer.

B.A.Bes Fitness
United States
8 months using the app
CJDropshipping replied July 27, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 28, 2021

We use CJ and love the personal support from our Agent Simon. They do a lot to make our life easier. CJ also has a great dashboard.

Mavania
Hong Kong SAR
8 months using the app
CJDropshipping replied May 30, 2021

Thank you for your feedback! Your approval is our motivation.

September 17, 2023

Very good service, with a large order. I was helped quickly by Kribee. Gladly again!

clever-outdoor.de
Germany
8 months using the app
November 17, 2021

Just started using this service. So far so good. Good customer service. Makes it very easy. Great Service

ShoppingDrama
United States
8 months using the app
CJDropshipping replied November 17, 2021

Thank you for your feedback! Your approval is our motivation.

May 5, 2023

Excellent customer service! Klaus Li was very patient, very thorough with helping me resolve an issue with my store.

Picture Perfect
United States
8 months using the app
July 14, 2021

CJ dropshipping have a great customer support. they are reactivity and professional. Thanks to my agent Connie Jin.

Maébou
France
8 months using the app
CJDropshipping replied July 14, 2021

Thank you for your feedback! Your approval is our motivation.