Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

August 3, 2023

It was a pleasure to work with CJdropshiping, the product here is great, my agent Niky is great, and my problems are solved quickly.

Unike turprodukter
Norway
8 months using the app
July 5, 2020

Customer service is awesome. Fiona Xu is very professional and she gave me the answers in seconds. Highly recommended. For the people out there, give it a try with CJ dropshipping and I think you guys will like it as I do.

Instastrek™
United States
8 months using the app
CJDropshipping replied July 5, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 14, 2023

I just completely love CJ and how easy it is to add and link stores and products. Leila is my my dropshipping agent and she was been very helpful and it’s nice to have a dedicated agent to help me.

Laazuli
United States
8 months using the app
Edited June 22, 2020

I think that Cjdropshipping is the future of this buisness model Cj offers us a lot of things:

1. Packaging

2. Rapid delivery

3. Very good price

4. Sourcing

5. We can even ask them to make videos of our products

6. Brand creation

7. Stock up for even faster deliveries

And especially their biggest point is the customer service that is irreproachable, each dropshippeur have dedicated agent who takes care of everything for him.

My agent Nina is very reactive and takes care of all my worries in a very fast time, she allowed me to start developing my shop having the feeling of being followed and helped i thank her very much.

Thanks to CJ dropshipping to exist you are the best.

Bento Na Bento
France
8 months using the app
CJDropshipping replied June 22, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited April 29, 2020

This would be the second time I leave my opinion about the quality service of cj dropshipping, they are listening, answering questions very quickly. I recommend with my eyes closed. Thanks to my agent specifically celia.

Epili Hair
France
8 months using the app
November 2, 2021

Muy contento con la ayuda que prestan en el CHAT en vivo, te asesoran de todos los pasos a seguir. Muy recomendable

debotrend
Spain
8 months using the app
CJDropshipping replied November 2, 2021

Thank you for your feedback! Your approval is our motivation.

November 18, 2022

I have been informed by email that CJ customer service is available for any questions and help where needed. I got in contact with Ken Yang and got informed very well with his expertise in CJ Drop Shipping methods and interface. The product sourcing process and listing and everything were well handled by his help. Thanks to the customer service team and specifically Ken Yang.

TURBEEZ
Netherlands
8 months using the app
Edited July 31, 2021

Joey Zhu was very helpful when I was organising custom packaging. This app and the support has been very good.

The Gorilla Mat
Australia
8 months using the app
CJDropshipping replied July 18, 2021

Thank you for your feedback! Your approval is our motivation.

December 19, 2022

excellent, excellent application. Sita Cui was a big help to me in a big problem situation i had with shipping. the good part about cjdropshipping is they all ready know a lot of the problems ahead of time in regards to shipping so they are able to solve fast. the 24/7 chat support is always good so Sita was able to help solve my problem. they honestly really saved me when i was shipping a bunch of orders. it's also nice to be able to import all your orders and then pay right away and everything gets auto fulfilled. i continue to use CJ over other apps!

Zest Balance
United States
8 months using the app
Edited August 10, 2020

This app is amazing I recommend it highly. Spécial Thanks to my agent Grace. She is very helpful.

Sandy Beauties
Algeria
8 months using the app
CJDropshipping replied August 10, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!