Reviews (9,544)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

May 26, 2022

very bad and poor service. the app itself ok but when you need real help they wont help you immediately my cj account was hacked and i was unable to filfilment orders *or* autorize the store on new cj account. it toke them over a week to start understand what happened and then they help
watch yourself!

Mr. Remover
Israel
5 months using the app
Edited June 28, 2021

Excellent customer service from my agent June Chen, she always answers all my questions on time in a efficient manner. She is very nice and friendly and also very supportive to improve my business. She understands all my inquiries and solves them promptly each time. I highly recommend CJ because of the excellent service, their 24/7 support is amazing and the variety of products really suits my business needs ^^

Nashimbi
New Zealand
5 months using the app
CJDropshipping replied May 31, 2021

Thank you for your feedback! Your approval is our motivation.

July 4, 2022

Recommend for beginners, very friendly working and fast repliers. I like Tinkle Chen, one of the staff working in Cj, very friendly, very nice

Lei Jewelry
United States
5 months using the app
Edited April 8, 2023

My privat Agent Murphy is given me a very good service he is responding very fast and solve my problems very fast

Mein Shop
Germany
5 months using the app
May 21, 2024

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Eassy International
United Kingdom
12 days using the app
March 29, 2024

CJdropshipping is the best there is. I wanted a signed dropshipping agreement from them which they provided the very next day I made the request. Special shoutout to Mango Fu from CJ's customer support team, she is the best! Highly recommended!

Nextro
United Kingdom
3 months using the app
November 3, 2021

Cheria was very helpful with answering specific questions about a product. I appreciate CJ's quick help and good customer service.

Toysnado
United States
5 months using the app
CJDropshipping replied November 3, 2021

Thank you for your feedback! Your approval is our motivation.

December 27, 2021

Great customer service and a quick response to all my questions They treat them very quickly and wonderfully, I like them very much

MatjarEcho
Saudi Arabia
5 months using the app
CJDropshipping replied December 27, 2021

Thank you for your feedback! Your approval is our motivation.

Edited December 20, 2022

pretty good agent helped me through sourcing and technical issues , will use cj again highly recommended
thank you sveta

WOOLLIES
United Kingdom
5 months using the app
September 28, 2023

Super satisfied with the customer service and the entire platform. The support response was very quick, I would especially like to thank Ceci who was able to fix everything for me very quickly.

Akaiko
Poland
5 months using the app