Reviews (9,543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

June 21, 2021

Used this app for a few months and provides relatively fast shipping. They also provide agents that communicate and reply in short amount of time.

unicaseshop
United Kingdom
5 months using the app
CJDropshipping replied June 22, 2021

Thank you for your feedback! Your approval is our motivation.

June 30, 2023

I had trouble with an order and I had the pleasure of being helped by Leah. She was extremely nice and helpful. Thank you so much for your time and patience. I hope if I need help in the future you are the one I communicate with!,

Only You Fashion and Accessories
United States
5 months using the app
September 17, 2023

Recently started my Shopify store again through CJ. The customer service is incredible. Nancy Wu, who has helped me, is highly knowledgeable about all aspects of CjDropshipping, and she has helped me to set up and optimize my store for success.

TheHeatedCompany
United States
5 months using the app
August 13, 2023

I can't say enough about how impressed I am with the outstanding service provided by CJ Dropshipping. From the moment I signed up, their platform has exceeded my expectations in every way possible.

One of the aspects that truly sets CJ Dropshipping apart is their seamless integration with various e-commerce platforms. And working with my agent Rebecca is the best!

PetAmore
Italy
5 months using the app
December 23, 2022

Cj dropshipping is my fav place to fullfill and to make orders. its highly recomended to download. it also provides 24/7 agent support and with its amazingly helpfull agents. Well i am really happy and satisfied with my agent support Nicky anyway. In addition they have very fast shipping times and keep customers happy. They also can synchronize with many many ecommerce platforms. Thanks Cj

LoyalTrend
Greece
5 months using the app
September 8, 2022

Great Customer service. always ready to help and answer any kind of concern. Remi is fantastic. I will be continuous to use in the future

KYMOLYN
Switzerland
5 months using the app
July 4, 2020

I use them for a long time and I'm still satisfied, and I recommend it to everyone as they have more services that can help everyone in e-commerce. So I really recommend everyone and it's a very good service

kowolo®
France
5 months using the app
CJDropshipping replied July 5, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited October 23, 2020

I appreciate the help and the knowledge of the agents who will always go out of their way to help you out!

Gravity Paws
United States
5 months using the app
CJDropshipping replied October 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 17, 2022

Angel Li resolved my shipping issue with care and accuracy, amazing customer service and skills! 5 Stars!

Montecarlomorning
United States
5 months using the app
September 24, 2020

Started using this app a few months ago with my new store and it has been very helpful. I love that they offer custom packaging for your brand, which is one of my favorite features. My agent Gina Ge is also very helpful and she helps to solve any concerns I may have and makes sure things run smooth. I hope to grow with CJ Dropshipping as my business grows.

NoLo Jewelry
United States
5 months using the app
CJDropshipping replied September 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!