Reviews (9,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
Refine
-
By rating
Sena has been so helpful with every inquiry. Quick to respond and doesn't only send links to 'how to' pages, but helps with each step and makes sure that everything is taken care of. The live agent is key.
Also have to mention Murphy Hu is my hero, I made some mistakes and he was so helpful in fixing the issue as well as explaining the situation. The customer service is amazing with this company.
CJ has been fantastic to work with!! They make ordering my products so easy and provide WAY faster shipping times. Really has made having my own store a seamless process!
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Fionnula responds within 5 minutes with a great solution/answer to my problems or to my questions. Awesome site!
Fast answers and help with your questions. With the chat its very easy to ask any questions you have and they are very willing to help you where possible.
Thank you for your feedback! Your approval is our motivation.
I would highly recommend this app for anyone starting a shopify store. My personal agent Rebecca is very professional and helped resolve any issues I had. She is always available to help and responds right away.
Very Responsive & Helpful Support Team especially Mr. Loker Wang.
Really good app' with a lot of options and products ! Our agent Grace Li is very helpful and a good advisor, i recommend !
Thank you for your feedback! Your approval is our motivation.
ottima assistenza. l'agente Cristina mi ha aiutata a capire come risolvere alcuni problemi. consigliato
Thank you to Carman who has been wonderful in assisting me and answering all my questions. Can't ask for anyone better in assisting all my inquiries.
Great customer service.
Fast explanations from Fionnula Wong, who helped a lot about custom question. Thanks again !