Reviews (9,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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I always contact CJ to doy my fulfillments and get the agents to confirm availability. Today Donna took my request and She was fast and friendly. I usually get Amy to take my requests which gives me great service as well. Customer service has been great to me, I appreciate you all. You all do such a great job!!!
Thank you
Lery
Thanks to Sveta for the precious help in finding the size of the product I wanted to sell. She responded quickly and kindly. Thanks to CJ for the good customer service.
The support from Zoey is really good. Really good customer service and speed when I need something. Highly recommend!
Very efficient agent Victoria Wang help me with everything i need in a minute!
Very helpful with my first order
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
I was so frustrated earlier for months I felt I was getting the run around finally after putting a 1 star review Ceci with CJ reached out very polite asked if she could help we screenshot back and forth some minor issues with one order finally we got it delivered and now our frenchiesglobe.com customers can have their beautiful products and we can go one with business as usual
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
The app is great and the shipping is pretty quick. Thanks, Shicharl for being a great agent and getting the best price!
Mein neuer Agent ist nun John Tao. Er ist sehr kompetent und hilft sofort weiter!
Auch bei sehr komplexen Fragen kennt er sich perfekt aus.
Seine Antworten kommen sofort zurück und passen immer. Und er ist sehr freundlich!
TOP!!!
Great software and great people to work with! Straight forward and easy to use :) Would work with them again.
Yvonne Xu, the personal agent assigned to me has been super helpful with the fulfillment process. Not only quick and responsive any time I have questions but also proactive to help me with concerns for the future regarding my products and all things regarding their fulfillment. Yvonne Xu, you are the best
Perfect service, and great customer service. Winnie helped me, answered my questions and treated me very well with professionalism. Cj Dropshipping is the biggest dropshipping service.