Reviews (9,544)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

February 26, 2023

Very good application. Customer service is very efficient and understanding. Thanks to Sita for her help !!! I recommend !

Palaisduchien
France
7 months using the app
January 23, 2021

Cj is such an awesome platform to work with and I am soo thankful that I got Celia Yang as my personal agent. She helps me so efficient and has an answer for every question. Super fast and super good!

Keoqo
Germany
7 months using the app
CJDropshipping replied January 25, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 23, 2023

I had a few questions about my product, Sita Cui was able to answer it very calmly and polite to me :)

My Store
Malaysia
7 months using the app
October 28, 2020

They have the best customer service I've had. I do dropshipping for a long time and I never experienced any problems. My customer service agent Shicharl is very professional and always available to questions

DYdeals
Israel
7 months using the app
CJDropshipping replied October 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited May 21, 2020

Very very useful. The platform needs getting used to but its not rocket science. Highly recommended for dropshippers! Their CSO, Vivian, has been very, very helpful! Well done!

OneHavenCo
Singapore
7 months using the app
CJDropshipping replied May 21, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited December 7, 2022

I am new to CJ and so far i am very happy with everything. My representative Whalen Zhu is amazing to work with, my questions are answered with patience and care and if have any concerns always addresses them straight away. Every easy to use platform with a great variety to choose from in my chosen field of sales. This is an honest review of my experience so far.

Inside Out For You
Australia
7 months using the app
December 5, 2023

I had various questions with CJ. These were answered very quickly and well by Suki Huang. I am very satisfied and enjoy working with CJ!

COZIO
Switzerland
7 months using the app
June 20, 2020

Many choices and also the possibility to personalize these searches. The service is really very responsive, even with the jet lag. Very satisfied!

J&Jinnovations
France
7 months using the app
CJDropshipping replied June 22, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited October 15, 2021

I am learning the process of this platform, I find it intuitive, although it could improve, but it has also been made easy with the help of my agent, Nikki Zhang, she is very willing to answer questions and resolve doubts as I select the products. ..Excellent attention !!

B’raato_Chile.Online
Chile
7 months using the app
CJDropshipping replied October 18, 2021

Thank you for your feedback! your approval is our motivation.

September 26, 2023

Great agents, quick response and helpful answers. my agent Billy Shi doing good job, thank you!

LunaLoom
Israel
7 months using the app