Reviews (9,243)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
Edited December 7, 2020

I am new to drop shipping altogether and can't thank CJ Dropshipping enough for assigning Cassiel who has been understanding and patient with me, if all your support personals are like her, then you have nothing to worry about.
She has been available at all times, responded whenever I needed assistance and direction, and has shown so much professionalism that I have gained confidence in this platform; I just want to say thank you for everything and to recommend CJ for the excellent services rendered. Regards Austine

Babies1on1
United Kingdom
7 months using the app
CJDropshipping replied December 8, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 29, 2021

Excellent app to use for order fulfilling, I have never have any issues with them,they respond very fast. works with you to help you source your product and the best part is you can order your inventory ahead of time for the Chinese new year when all factories are closed and they will still ship. I was hleped once by Icy Hu, he was very helpful.

Wayshore
United States
7 months using the app
CJDropshipping replied January 29, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited July 13, 2024

Gildan provided exceptional assistance during my shopping experience. She is quick to provide answer for every question I asked her. I’m truly grateful for her support. Thank you, Gildan, for your outstanding service!

Borcelle Tech
United States
7 months using the app
June 27, 2023

I am having an exceptional experience with CJ Dropshipping and Agent Mango. Their logistic platform is user-friendly and efficient. Agent Mango is always available, attentive, and professional. Thanks to them, I am successfully growing my online business. I highly recommend their services !

Minibout
France
7 months using the app
August 4, 2023

now using CJ since 1 week and when i have question they will help me directly. Especially Whalen Zhu is helping me excellent, could not be a better agent then Whalen. thank you very much allready for everything

Supreme Products
Netherlands
7 months using the app
August 15, 2023

I'm new to dropshipping and am trying to get the hang of all this, and a lot more goes into than people realize. Anyway I got my first sale and I was super excited, but I didn't completely understand the process of processing a sale and getting it to the customer. I already had CJ Dropshipping downloaded and believed that everything was connected and set up, but I failed to realize that everything isn't completely automated. So I clicked on the little guy in the corner on CJ and tried to get help and figure out my problem and what to do, but then Leah Cheng came along and help me sort out my problem quickly and easily. It was a simple fix and I only a few steps to complete the order but I couldn't find the information anywhere. Thankfully she came along and helped me. I was so frustrated, lost, and was thinking of giving up, but I couldn't be happier now thinking that I have people as great as her a few clicks away.

PetsPleased
United States
7 months using the app
October 2, 2020

i used this app and it is amazing and wow service , they have good agents , thank you so much , I hope you continue like that thanks again

SwissLux
United Kingdom
7 months using the app
CJDropshipping replied October 2, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 7, 2021

very good customer support, fast time delivery, everything is good. thank you very much. recommended.

Go Garden Go
Vietnam
7 months using the app
CJDropshipping replied July 7, 2021

Thank you for your feedback! Your approval is our motivation.

August 14, 2023

Really good experience thank you to all the represenatives contributing to the growth of my E-commerce store. Personal thank you to Sky Liu for her amazing and attentive service. Very fast and respectful, I'm blessed to have her as my personal agent.

DefendTech
United States
7 months using the app
October 5, 2023

Eugenia Deng thank you so much for quick reply and your patience and your corporate. best ever
I can 100% recommend it. my agent Eugenia Deng , is amazing. She has significantly helped my business and is always available to answer any questions, responding very quickly

MUSA MART
United Kingdom
7 months using the app