Reviews (9,639)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

August 7, 2021

Cj drop shipping is a great service for drop shipping business, their fulfillment is fast and responsible for all the order, less worry and ship faster to customer. Lee Li is also a great agent on helping out with my problem. Recommend for drop shipping business.

Starhauz.com
Malaysia
6 months using the app
CJDropshipping replied August 8, 2021

Thank you for your feedback! Your approval is our motivation.

November 14, 2023

I spoke with Connie and she helped me out very quickly! I'm feeling good knowing that a very professional agent is ready to help me out whenever it's needed!

Elegara
Greece
6 months using the app
September 19, 2020

Great customer service, this app has 24/7 customer support so you can always get help no matter what time of day it is.

Pet-Pawsibilities
Australia
6 months using the app
CJDropshipping replied September 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 21, 2023

Janet in customer service was extremely helpful in preparing my dropshipping.

Melody Scent Bracelet ™
United States
6 months using the app
November 15, 2023

My agent @ Whalen has fast reply and trustworthy I look forward to keep working with him in the future

EAGNIM
United Kingdom
6 months using the app
September 8, 2023

Leila is the best support agent in this website it's the only reason i will rate this website a 5 star

nitroushub
Egypt
6 months using the app
January 17, 2024

amazing, support thank you Fionnula!

Ubodubo
Poland
6 months using the app
July 15, 2020

CJDropshipping is great. Have been using them since the COVID-19. Had an issue with listing a product. Hedy Liu in customer service has solved my problem within a few mins. Def worth it. Highly recommend!

luvthemstore
United States
6 months using the app
CJDropshipping replied July 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 8, 2023

I newly adopted CJDropshipping and honestly, my agent Phoebe Lin has made a perfect job helping me and answering all my questions. She was sharp and quick.It is a pleasure to work with her. Highly recommend.

Vineaes
Belgium
6 months using the app
April 30, 2020

Really amazing service and product quality. Dedicated customer manager, who help 9am to 5 pm. Easy to source any product. Recommended...

Gear Styles
United States
6 months using the app
CJDropshipping replied May 3, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!